Departmental Dashboard

PERFORMANCE / WORKLOAD INDICATORS
INDICATOR FY2012
ACTUAL
FY2013
ACTUAL
FY2014
ESTIMATE
FY2015
ESTIMATE
ENGINEERING/ TRANSPORTATION
% of Roadway Rehab 2.0% 7.0% 3.0% 4.0%
Average Pavement Condition Index (PCI) For all Streets and Road  Segments N/A 66 66 67
Overnight Parking Spaces (average utilization) 103 84 84 84
Street Permits 685 813 815 825
Public Utility Construction Reviews 4 7 5 5
Traffic Counts 40 47 45 45
CATV Plan Review 1 0 0 0
Plot Plan Approvals/Inspections   41 33 35 35
Contracts Administered 34 26 25 25
Reduction of Motor Vehicle Speed Post-Traffic Calming Measures N/A 5.3MPH > 5MPH >5MPH
Taxi Cab Licenses 185 185 185 185
Inspections of Town Licensed Taxi Cabs 390 400 400 400
Moving/Construction Signs 6,000 8,000 8,000 8,000
Parking/Traffic Inquiries 5,200 5,200 5,200 5,200
Parking Permits:
Commercial 570 667 650 650
Residential 1,774 2,077 2,000 2,000
Temporary 5,700 6,800 6,000 6,800
HIGHWAY
Snow Accumulation 10" 71" 43" 43"
Snow Removal By-Law Enforcement:
Warnings Issued  184 89 100 100
Citations Issued  29 17 30 30
Concrete Sidewalks Placed (cu. yds.) 939 756 850 900
Asphalt Installed (tons) 1,024 656 800 800
Recycled Roadway Products (tons) N/A 1,704 1,700 1,700
Street Cleaning (tons) 1,319 1,365 1,400 1,400
Sign Installations 668 683 600 800
Traffic Signal Repair Calls 79 99 100 100
Fire Alarm Service Calls N/A 75 80 80
Parking Meter Repairs 3,141 2,562 2,500 2,500
Service Calls 4,091 6,685 6,500 6,500
Pavement Markings:
Crosswalks 342 545 550 600
Lines 449,651 440,000 440,000 440,000
Street Light Outages 1,336 1,113 1,000 900
% of CDL Drivers Drug/Alcohol tested 75% 75% 75% 75%
Statutory Inspections of Town-owned Vehicles 370 395 370 370
Scheduled Vehicle Preventative Maintenance Work Orders 792 1020 1000 1000
Automotive Technician Training Session Hours 170 170 200 200
SANITATION
Solid Waste (tons) 9,355 9,104 9,100 9,000
Collection/Disposal Cost per ton $271 $285 $300 $300
  
Recycling (tons)
Commingled/Paper 5,643 5,253 5,400 5,500
Cost per ton $150 $182 $172 $177
Metal 59 40 50 50
Composting (tons) 3,627 3,552 3,500 3,500
% of Solid Waste Diverted Due to Recyc./Compost 48% 49% 50% 51%
Commercial Refuse Establishments 53 53 50 50
PARKS AND OPEN SPACE
Wetlands Permits and Certificates Issued 5 7 5 6
Turf Grass Restoration Program (acres) 162 44 120 120
Graffiti Removed (# sites) 52 14 20 20
Landscape Improvements to School Grounds (acres) 50 26 45 45
Vandalism Repairs 0 0 10 10
Maintenance Requests Closed within 3 days N/A 85% 85% 85%
Public Shade Trees:
Removed 160 142 150 150
Planted 285 242 250 250
Dangerous Limbs and Hangers Removed 510 470 500 500
Pruning and Lifting Trees on Streets (# of streets) 18 8 20 12
Citizen Requests for Pruning of Town-owned Trees 466 496 450 450
Tree Lawns Loamed & Seeded 0 0 1 0
Cemetery:
Burials 69 72 70 70
Headstones Set 21 30 25 30
Plots sold 49 27 50 40
WATER/SEWER
Water Demand - MGD 5.10 5.35 5.15 5.25
Avg. Daily Sanitary Flow - MGD 10.53 9.13 9.25 9.25
Unaccounted Water - % 9.8% 10.0% 9.7% 9.8%
Catch Basin Cleaning:
Number of Basins 2,273 2,521 2,600 2,600
% of Total Basins 78.7% 87.2% 90.0% 90.0%
Total Sediments (tons) 1,127 1,060 1,150 1,150
Cross Connection Revenue $119,730 $96,980 $100,000 $100,000
Complaint Responses:
Water 364 475 450 450
Sewer 198 215 200 200
Service Responses 662 850 750 750
Service Pipes Installed 166 178 180 180
Hydrants Repaired/Replaced 53 56 60 60
Sewer Structures Repaired 112 194 150 150
Sewerage Blockages Repaired 26 40 40 40