Electricity Billing

How does Brookline Green Electricity impact my electricity bill?
Will my single bill come from Eversource?
What part of my bill will this program affect?
When will I begin seeing a change in my electricity bill?  
Under the program, can I continue to participate in my utility’s budget billing/equal payment plan? 
How will I be notified that my account(s) was successfully enrolled in the Community Electricity Aggregation program? 
Who do I call if there is an outage or issues with my electricity bill.
Is there any change to my meter? 

Is there a deposit required?



How does Brookline Green Electricity impact my electricity bill?
Participants will see no change in their utility bill other than a change in price for energy supply. They will continue to receive a single bill, make one payment, and continue to receive the same quality of service from Eversource. 

Will my single bill come from Eversource?
Yes.

What part of my bill will this program affect?
Your electricity bill has two cost components – delivery and supply. The aggregation program only changes the supply component of your bill. The delivery portion of your bill will not be affected. 

When will I begin seeing a change in my electricity bill?
The electricity supply under this program is expected to start in July 2017. Changes will appear on the first billing cycle after enrollment.

Under the program, can I continue to participate in my utility's budget billing/equal payment plan?
Yes.

How will I be notified that my account(s) was successfully enrolled in the Brookline Green Electricity program?
Each customer will receive a written notification after the bid informing them of the winning supplier’s price compared to the local utility’s, and the account holder’s right to opt out. In addition, after the 30-day opt-out period has ended, each account holder will receive a letter from Eversource confirming enrollment and that supply service will soon be switched to the winning supplier. 

Who do I call if there is an outage or issues with my electricity bill?
All service and billing questions will continue to be directed to: 
Eversource at (800) 592-2000.

Is there any change to my meter? If so, who reads the meter?
There are no changes to your current meter. Your local utility continues to read your meter.

Is there a deposit required?
No.