HELP Program

About the Program

The Home and Escort Linkage Program (HELP) is a homemaker service designed and sponsored by the Brookline Council on Aging. The goal of this program is to provide affordable, reliable, and flexible home care service to seniors living in Brookline.

Advantages of the Help Program

The program provides an alternative to private home care agencies or state-funded home care, and is more secure than hiring a worker on your own. There is no charge for enrollment in the program and there is no financial gain to the program through filling job requests. However, there is a $13-$15 per hour (with 2 hour minimum) charge for services received by the home care workers. The workers are paid directly by the client.

Services Provided by HELP

Some of the services provided by HELP workers include:
  • Companionship or respite care
  • Cooking
  • Errands
  • Escorting to appointments
  • Grocery shopping
  • Laundry
  • Light housekeeping
  • Organizing

Services Not Provided by HELP

It is important to note that homemakers hired through HELP do not provide home health care. This means that they are unable to assist with personal care, such as bathing and dressing, or with medications. However, program staff will assist seniors and their families with information and referral to agencies that provide this service.

Additional Information

Referring Residents to HELP

To make a referral, please call HELP at 617-730-2752.

Eligibility Requirements

In order to register for HELP, individuals must be:
  • Brookline residents
  • Must participate in a home visit with our staff
  • Over the age of 60

ICARE: Independent Clients Accessing Rides to Eyecare

The Council on Aging, through the HELP program, has a program in partnership with ITNAmerica, through their generous grant funding. The HELP program is able to provide free transportation to scheduled eye care appointments in the Greater Boston area. To access, please contact the HELP line at 617-730-2752 at least a week before your scheduled appointment.

PARC: Parking Access for Resident's Caregivers

The PARC Program was developed by the Brookline Council on Aging (COA) in conjunction with the Brookline Transportation Department to address the parking needs of caregivers who serve the residents of Brookline. 
Click here for more information.

Brookline Council on Aging Equipment Loan Fund (E.L.F.)

This program accepts donations of smaller, gently used durable medical equipment such as canes, walkers, shower benches, commodes, bed boards, and grabbers for redistribution to individuals in need. Due to space limitations, the program cannot accept all items. Please do not drop items off without checking on whether or not your item can be used. This program is available to Brookline and its surrounding communities.
The E.L.F. program publishes monthly featured items in the Senior News and Events, as well as pictures of unique items available on the Brookline Senior Center Facebook page.

For a list of currently available equipment, click here.
Please contact Jamie Jensen at 617-730-2753 or to arrange drop-off of donations or to request available items.

Memory Connections Cafe

The Brookline Senior Center welcomes people living with memory changes and their carepartners to its free monthly Memory Cafe, usually the 4th Wednesday of the month from 1:30-3. The Cafe includes a variety of programming, refreshments, and other enjoyable experiences with peers facing similar challenges. Individuals with memory loss and their carepartners can connect in a social, relaxing, and supportive environment. Either party can attend by themselves, but a carepartner must accompany those who require any care assistance.

What participants are saying about the Memory Connections Café:

“It was very helpful to go to the Café and I recommend it! I enjoyed being with all of the people there. We all have a shared common bond of getting older and realizing our memories aren’t as good as they used to be. It was good sharing with others.”

“It was nice being with people my own age with the same problems. It was a lot of fun.”

“I enjoyed myself. The program was so good and nice. I think everyone enjoyed it to the fullness.”

For more information about the Memory Café or to register, please contact Jamie Jensen at 617-730-2753 or

This program is supported by a grant from the Brookline Community Foundation.

For a directory of other local Memory Café’s, please see

HELP Resources