Department Dashboard

PERFORMANCE / WORKLOAD INDICATORS
INDICATOR FY2012
ACTUAL
FY2013
ACTUAL
FY2014
ESTIMATE
FY2015
ESTIMATE
Elderbus / Van Contributions Donated* $6,578 $5,850 $6,400 $6,500
Van Program
Rides Given 2,891 2,509 3,300 3,300
Number of Riders 392 298 325 330
New Riders 33 29 35 35
$ donated to Town $25,000 $27,000 $29,000 $30,000
Volunteers - Total 312 331 325 325
Volunteers - New 36 32 40 40
Estimated Volunteer Hrs. 40,150 40,100 42,000 42,000
Job Placements 46 43 50 50
Total Caseload 154 162 150 150
Tax Work off Participants 25 27 30 30
Low-income Elders Employed 7 9 11 11
Geriatric Social Work New Referrals
New Referrals 79 78 80 80
Case Consultants NEW 112 120 123
Homecare Program (HELP)
   New Referrals 62 78 65 68
   Total Clients 304 319 320 320
Information/Referral Annual Phone Calls 10,500 10,500 10,500 10,500
Taxi Discount Program (BETS)
   Total Clients 650 678 660 660
   New Referrals 55 47 45 45
Senior Center
   Average # Daily Programs 14 14 14 14
   Average # Daily Participants 150/500 150/500 150/500 150/500
         
*Donations for bus/van pay for gas, oil, and substitute drivers. Private donations pay for the van driver's salary.