The Passport mobile app greatly increases the convenience for visitors and residents looking to spend time in our commercial areas. It allows drivers to extend their parking sessions from anywhere through their mobile devices and sends mobile reminders when the time on the meter is almost expired.
HOW TO USE THE APP
Download the Passport Parking app from the App Store if you have an iPhone, or Google Play if you have an Android.
If this is your first time using the App, you should select "Sign Up." This will bring you to a page where you can select how you would like to login into your account:
If you choose to login through Facebook, you will be immediately redirected to a page to begin setting up your account. The app will generate a temporary Pin number for you that you have the option of resetting. If you selected by Phone or Email, you will be prompted to provide further information so you can be sent a verification code.
If you selected "Phone":
If you selected "Email":
You will then be directed to this screen, where you will enter the sent verification code:
Once the code is verified, you will set up your account with a Pin through this page:
Follow these steps to set up your parking payment:
Enter your zone number:
Enter your space number:
Enter your duration time:
Enter your payment information:
Please note that you will only have to set up payment once. The app will keep a record of the card you use and will save it further use.
The zone and parking spot numbers are required to start your parking session and identifies where you are parked. You can find both numbers located on the decal on the parking meter. HINT: The entire Town of Brookline is zone 2445 and the space number is the meter number for on-street meters and the space numbers in the parking lots!
To fund a wallet, you must initiate your first parking session. You will have the option to load the wallet during the payment selection step. HINT: The Town of Brookline wallet provides $1.25 in free parking for every $20 loaded. So pay $20 and get $21.25!
One of the major benefits of using Passport Parking is the ability to increase time on your meter remotely.
There are two ways to extend your parking time.
When on the “Active Session” screen that has the parking timer, click “Session Options”, then click “Extend”. You can then choose to add additional time.
When you have only a few minutes left, you will receive a notification (if you allow notifications from Passport) that your time is about to expire. The app will then ask you if you would like to extend your time. If you select "Yes", you will be redirected to the "Extend" page. HINT: If you can’t extend your time it could be because you have already reached the maximum stay allowed for that parking meter.
Login and select ‘Payment’ from the side menu. Select ‘Add Card'. Enter your new card information and check the ‘Save Payment Info’ if you wish to save this card for future use. To delete a card, select ‘Payment’ from the side menu and choose the card you wish to remove, then ‘Delete Card’.
The verification code is a 3 digit code that verifies you have entered in the correct cell phone number or email when signing up. The PIN number is a four digit number of your choice that you will login with.
To change your PIN you will login to the app or website and select the ‘Reset Pin’ button on the first page. It will then ask you for your current card information on your account for security reasons. If you don’t know your old card information please send an email to [email protected].
Town of Brookline Website