MWRA COVID-19 Notice on Wipes

If you are using any type of wipe (whether or not it says “flushable”), please do not flush them down the toilet.

These items can clog your household plumbing, the pipes in the street and the critical equipment at the treatment plant. Products that might seem safe to flush down the toilet, such as personal care wipes, dental floss and paper towels, don’t dissolve quickly – or at all – in water. Remember that wipes clog pipes!

 In the meantime, please make sure to dispose of personal care products, cleaning supplies and other household waste properly: in the trash can, in the recycling bin or at your local household hazardous waste disposal site.

EFFECTIVE UNTIL FURTHER NOTICE:

In response to the COVID-19 pandemic, Water & Sewer Division personnel will only respond to residences or businesses for emergency situations only.

Routine requests such as final water meter reads, noisy water meter, etc. will be logged and completed when Town of Brookline safety standards allow.

If Water & Sewer personnel are required to respond. The following measures will be followed in order to keep both our customers and staff safe: 

The customer will be instructed, prior to staff responding, to maintain the required social distancing (6’) at all times between themselves and the DPW staff at the house.

Upon arriving at the property, if the person shows any signs of illness, DPW staff will not enter.

Upon entering the house, if the resident fails to maintain the required social distancing (6’), DPW staff will be instructed to leave immediately.

We thank you in advance for your anticipated cooperation, as we navigate the challenges of this difficult time

 FINAL WATER READ REQUEST

If you need a final bill for a closing please email: water@brooklinema.gov with the following information: Property being sold, date of the closing, new owners name ( mailing address if different than property)

Pay your Water/Sewer Bill Online