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Date:
August 5, 2020
Time:
5:00 PM - 6:30 PM
Location:
Register in advance for this webinar: https://brooklinema.zoomgov.com/webinar/register/WN_MR75udIMQKSO1OWQb4ujtA Phone In: 1 611 991-3610 (US East) Meeting ID: 160 857 1309 Passcode: 37255633 After registering, you will receive a confirm
Address:
Brookline, MA 02445
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CDICR Citizen Complaint Process Committee

Wednesday, August 5, 2020

Agenda Wednesday, August 5, 2020 5:00pm - 6:30pm 5:00 - 5:15 Welcome & Review of Committee Charter: What is the Problem We're Trying to Solve? 5:15 - 5:45 Review of Other Town Complaint Processes: HR, Police, Schools 5:45 - 6:10 Review of Core Principles of Effective Complaint Processes 6:10 - 6:30 Creating a Scope of Work & Time Line

Agenda

Wednesday, August 5, 2020

5:00pm - 6:30pm

 

 

 

5:00 - 5:15                   Welcome & Review of Committee Charter: What is the Problem We're                                          Trying to Solve?


5:15 - 5:45                   Review of Other Town Complaint Processes: HR, Police, Schools


5:45 - 6:10                   Review of Core Principles of Effective Complaint Processes


6:10 - 6:30                   Creating a Scope of Work & Time Line