Who should I call if I have sewage backup into my home?
If the sewer backs up (for example the toilet, sink, tub or washing machine) please call the Water & Sewer Department at 617-730-2175. They will dispatch personnel to assess the problem and determine if the blockage is within the public sewer main or the private sewer service. The Town is responsible for blockages within the public sewer main and the homeowner is responsible for blockages within the private sewer service.

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1. Who should I call if I have sewage backup into my home?
2. Who is responsible for my sewer service line?
3. Who do I contact when I have a question about my bill?
4. Who do I contact if there is a strong sewer odor in my area?
5. Who do I call to repair my sewer service? How do I know if a sewer pipe needs to be repaired?