Who do I contact if there is a strong sewer odor in my area?
Sewer odors at catch basins can be caused by rotting leaves, low flow in an adjacent catch basin and inappropriate dumping of dog feces, oil, paint or other pollutants. Residents can help alleviate these odors by never dumping anything into a catch basin. Catch basins are installed to collect rainwater only.

Please call the Water & Sewer Department at 617-730-2170 to report sewer odor.

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1. Who should I call if I have sewage backup into my home?
2. Who is responsible for my sewer service line?
3. Who do I contact when I have a question about my bill?
4. Who do I contact if there is a strong sewer odor in my area?
5. Who do I call to repair my sewer service? How do I know if a sewer pipe needs to be repaired?