How do I contact them for service?
Comcast provides digital cable television (converter box required), video on demand, high definition television, high speed data service (Internet access), and telephone service. Brookline residents may contact Comcast for sales and customer service at 617-731-1343 or visit their website. Residents who are hearing impaired should use the Massachusetts Telephone Relay Service (711) to contact Comcast. Comcast does not maintain a customer service office in the town.

RCN provides video on demand, high definition television, high speed data service (Internet access), and telephone service. Brookline residents may contact RCN for sales and customer service at 800-746-4726 or visit their website. Residents who are hearing impaired should use the Massachusetts Telephone Relay Service (711) to contact RCN. RCN does not maintain a customer service office in the town.

Show All Answers

1. What cable service providers operate in the Town of Brookline?
2. How do I contact them for service?
3. Who do I contact to complain about a problem?
4. If the problem continues unresolved, what is my next step?
5. How do I obtain service if I live in a multiple dwelling unit?
6. Can the town negotiate a better rate?
7. Does the town have any control over programming?
8. Are there any discounts for senior citizens?
9. How can I get cable information from the Federal Communications Commission (FCC)?