If the problem continues unresolved, what is my next step?

If you are still not satisfied with the response from your cable company, you may contact Justin Casanova-Davis, Assistant Town Administrator at 617-730-2206 .


Please be sure to include your name, the name of the person on the account, your telephone number on the account, and the address. Describe the problem clearly.

Show All Answers

1. What cable service providers operate in the Town of Brookline?
2. How do I contact them for service?
3. Who do I contact to complain about a problem?
4. If the problem continues unresolved, what is my next step?
5. How do I obtain service if I live in a multiple dwelling unit?
6. Can the town negotiate a better rate?
7. Does the town have any control over programming?
8. Are there any discounts for senior citizens?
9. How can I get cable information from the Federal Communications Commission (FCC)?