Can the town negotiate a better rate?

The Telecommunications Act of 1996 deregulated rate making for all cable television rates except the basic service tier. The Cable Division of the Massachusetts Department of Telecommunications and Energy regulates rates for basic service tier. However, the Federal Communications Commission (FCC) has ruled that there is effective competition in Brookline, disallowing rate regulation of basic service tier.

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1. What cable service providers operate in the Town of Brookline?
2. How do I contact them for service?
3. Who do I contact to complain about a problem?
4. If the problem continues unresolved, what is my next step?
5. How do I obtain service if I live in a multiple dwelling unit?
6. Can the town negotiate a better rate?
7. Does the town have any control over programming?
8. Are there any discounts for senior citizens?
9. How can I get cable information from the Federal Communications Commission (FCC)?