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1. What is the Hybrid Pay-As-You-Throw (HPAYT) Automated Curbside Collection Program?

HPAYT is a system where customers are billed based on their household’s trash output. Trash carts are collected by a vehicle equipped with an automated arm, which lifts the trash cart from the ground, and dumps the contents into the vehicle. If a customer has more trash than their cart can hold, plastic overflow bags, imprinted with the Town seal, are available for purchase at local retail establishments.

2. When and how will my bill change?

The first refuse bills under the new rate structure are generated on July 1, 2017. Rather than billing all customers at a flat rate of $200 per year (as Brookline residents are accustomed), each subscriber is billed in a tiered system, where the size of the trash cart they choose determines their annual refuse costs.

To change carts or see prices, check our Cart Requests & Prices page.

3. I am a Town Refuse Collection subscriber, but I did not choose a cart before the deadline. What happens now?

If a cart was not chosen by March 10, 2017, one (1) 35 gallon cart will be delivered to each unit at the residential address on file.

4. I am unable to roll a cart to my curb. What are my options?

A: In extenuating circumstances, residents who subscribe to Town refuse collection may qualify for a Trash Cart Waiver. Waivers will be considered for residents who are unable to physically maneuver a wheeled trash cart curbside on collection day, and for residents with geographic obstacles such as multiple flights of stairs. Applications will only be considered after a required inspection by a Sanitation Division supervisor.

Trash Cart Waiver application

5. My cart is usually spacious enough, but I have more trash than usual this week. What are my options?

A: Subscribers may purchase plastic overflow bags (30 gallon/25 lbs. capacity) imprinted with the Town seal at local retail establishments. This is the only bag permissible for trash collection. Overflow bags are sold in a roll containing 5 bags for $18.50.

6. How do I schedule an appointment for Bulky Item Collection?

Bulky items (furniture, mattresses, TVs, appliances, etc.) are collected on the regular trash day, by appointment only. Customers must call (617) 730-2156 and schedule any and all bulky item pickups at least one week ahead in advance. Any item that is not scheduled will be left curbside, and the resident will be issued a violation notice.