The DPW understands these concerns, and has taken steps to alleviate them:
- All black trash carts have a serial number printed on the front panel of the container. Records are kept concerning which serial numbers are connected to each Town Refuse account.
- The Sanitation department will perform periodic spot checks to ensure that customers are using the trash cart they ordered.
- If a cart goes missing, the Sanitation Department will investigate, and attempt to locate the cart.