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1. I am worried someone will steal my recycling or trash cart. How is the DPW addressing my concern?

The DPW understands these concerns, and has taken steps to alleviate them:

• All black trash carts have a serial number printed on the front panel of the container. Records are kept concerning which serial numbers are connected to each Town Refuse account.
• The Sanitation department will perform periodic spot checks to ensure that customers are using the trash cart they ordered.
• If a cart goes missing, the Sanitation Department will investigate, and attempt to locate the cart.

2. What can I do, as a subscriber, to prevent cart theft?

Whenever possible, subscribers should secure their trash and recycling carts inside a garage, behind a fence, or in another location on their property. Subscribers may choose to apply stickers (such as those used on mailboxes) indicating their address on the top of their recycling and trash carts.

3. What should I do if I discover my cart is missing?

Contact the DPW Admin Office at (617) 730-2156 to report missing carts.