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All taxi rides within the Town of Brookline are at a metered rate that is displayed on a Rate of Fare Card in the taxicab. It is $1.50 for the first 1/8 mile and then $.40 for each 1/8 mile. This means it costs $2.70 for the first 1/2 mile. There is also an idling time clock in the meter that amounts to $24 per hour of waiting time. All cabs have meters and passengers should insist on a receipt that indicates the taxi company name, driver's name, taxicab vehicle number, the total amount paid, and the date of payment. The Town of Brookline has also adopted a set of flat rate fares for destinations located outside of Brookline, available at this link: Taxicab fixed rate fare handbook. You can also contact the DPW's Engineering and Transportation Division at 617-730-2177.
If a cab driver says they do not have a receipt, you should take down the cab number, the date and the time and report it to the Brookline Police Department Hackney Officer at 617-730-2230. Passenger complaints can also be reported using the taxi cab comment card that must be available in each cab.
Yes, the Town of Brookline offers several services to help seniors access safe, reliable transportation. You can find them on our Senior Transportation Services page.