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To be eligible, the owner must occupy the property as their principal residence on January 1 preceding the fiscal year for which they are applying. A fiscal year runs from July 1st to the following June 30th. For more information contact the contact the Assessor's office at 617-730-2060 or visit the Residential Exemptions page.
To determine fair market value, actual sales are used. The sales considered are those which occurred 12 months prior to the January 1 assessment date and 6 months after the January 1 date, trended back to January 1.
All arms-length sales are considered bearing in mind that all buyers and sellers are not knowledgeable and that the market is imperfect in that regard. For this reason, one individual sale is not used to determine "market value." In reviewing and researching 18 months of sales, the assessor is able to estimate the approximate price a willing buyer might pay for a property on January 1.
1st Quarter - July 1st 2nd Quarter - October 1st 3rd Quarter - January 1st 4th quarter - April 1st.
The bills are sent thirty (30) days prior to the dates they are due. The quarterly tax payments are due thirty days from the date the tax bill is issued on the following dates:
August 1st November 1st February 1st May 1st
NOTE: If the 1st of the month falls on a weekend or Federal Holiday, taxes and abatement applications are due the first business day immediately following the 1st.
Personal PropertyPersonal property is generally those items not permanently affixed to real estate. Personal property is movable and can be removed without serious damage either to the real estate or to the item being removed. The 3 categories of taxable personal properties are:
Business and professional furnishings Household furnishings, in property other than the principal residence Personal property of public utilities
Please visit the Permit and Fee Schedule page for more information.
An application for a permit shall be made by the owner or lessee of the building or structure, or agent of either. If application is made by other than by the owner, the written authorization of the owner shall accompany the application.
A building permit can be issued to individuals that poses a valid construction supervisors license (780 CMR R5) and are registered as a Home Improvement Contractor (780 CMR R6, MGL ch142A). An unrestricted construction supervisors license is valid for buildings and structures containing less than 35,000 cubic feet. A Home Improvement contractor registration is generally required for any individual or corporation involved in the improvement of any existing building or structure containing one to four residential dwelling units.
Building permits are typically issued to construction supervisors licensed by the state. The state license is only valid for work involving structures of less than 35,000 cubic feet. As an exception to this requirement, building permits are also issued to homeowners doing work on one- or two-unit dwellings where they reside or intend to reside.
Please note that when homeowners are issued building permits, they may be liable for contractors working on their property and they are not eligible for protection under the provisions of the Homeowners Improvement Contractor Law.
Curb cuts are regulated by the Zoning Bylaw and the Department of Public Works. Follow the instructions in the Curb Cut Procedure document.
You may contact the Building Commissioner, Daniel F. Bennett, at 617-730-2100 during regular office hours to discuss specific issues.
Contact your cable company 617-731-1343 for Comcast, or 800-746-4726 for RCN and provide all pertinent information about your situation.
When talking to your cable company, be sure to get the name of the people you talk with and keep copies of any correspondence from them. If you do not receive a satisfactory response, ask to speak with a supervisor.
If you are still not satisfied with the response from your cable company, you may contact Justin Casanova-Davis, Assistant Town Administrator at 617-730-2206 .
Please be sure to include your name, the name of the person on the account, your telephone number on the account, and the address. Describe the problem clearly.
Meetings are open to the public. Please email the commission for more information.
A majority (59.98%) of Brookline residents voted “Yes” to Question 4 on the 2016 State election ballot to legalize adult-use Marijuana, making Brookline a “Yes” community. “No” communities are those in which the majority of residents voted “No” to Question 4.
A “Yes” community could not place certain controls on Marijuana Retailers (businesses that sell Marijuana directly to the consumer) unless those limitations were approved by BOTH Town Meeting AND via a Town-wide referendum.
In preparation of the State's July 1, 2018 deadline (when recreational marijuana could be legally sold to consumers), Town Boards, Committees, and Departments worked proactively to introduce a series of Warrant Articles to create a regulatory process for Marijuana Establishments. Warrant Articles 17 to 22 were approved at the May 2018 Annual Town Meeting.
The State regulations are extensive and complex, compiled in an 88-page document that governs various use types (grow, sell, etc.). State regulations do not give much local control over Marijuana Establishments, which is why the Town proposed the regulatory scheme included in Warrant Articles 17 to 22. To review current State regulations, please visit the links to the Enabling Legislation on Cannabis Control Commission site.
Find our local rules on our Marijuana Licensing Regulations page.
Feedback and recommendations from various public safety departments, including Police, Fire, and Health, were instrumental in informing all of the proposed warrant articles, which were vetted through the Select Board’s Licensing Review Committee. A combination of public meetings, hearings, surveys, and other tools were utilized to understand the pulse of the community when drafting regulatory proposals.
Table 4.07 of the Zoning By-Law indicates those business districts in which various Marijuana Establishments are permitted by Special Permit. Section 4.13 of the Zoning By-Law specifies other controls including minimum distance from K-12 schools, minimum distance from another Marijuana Retailer, whether the building contains a pre-existing daycare center, and maximum store size. Warrant Article 21 features an amendment to Section 8.37 of the General By-Law.
A licensing scheme allows the Select Board to issue licenses and review Marijuana Establishments on an annual basis similar to the way we do with alcohol establishments, like restaurants and package stores. This adds local control under the Select Board. A license may also be revoked or not renewed under certain conditions, and requires the Marijuana Establishment to appear before the Select Board on a yearly basis for license renewal.
Currently, the Town can issue four licenses for each type of Marijuana Retailer. Section 8.37 of the General By-Law establishes a cap equal to 20% of package store licenses issued (rounded up) for each of the following categories of Marijuana Retailers:
Note: The number of package store licenses is decided by the census and based on the Town’s population. This means the number of package store licenses can vary.
Setting a cap at 20% allows for the integration of the industry while avoiding a proliferation of these business types so that the Town can better adapt to them and respond with any additional needed regulations over time. By law, the municipality has the authority to establish a cap, and the Town may increase or decrease the cap of Marijuana licenses accordingly (subject to limitations applicable to “Yes” communities, see above).
Because 60% of Brookline voters voted in a favor of Question 4 on the State election ballot, the warrant articles did not propose a ban on marijuana establishments. In addition, the law is gray about whether a community with an existing medical marijuana dispensary can ban its expansion into retail marijuana sales.
No, Section 8.38 of the General By-law clearly states “no person shall smoke, ingest, consume…Marijuana or Marijuana Products while in or upon any public street, sidewalk… playground…” and other locations. This is consistent with the State law and provides a local by-law enforcement mechanism.
No, Section 8.38 of the General By-Law bans the consumption of Marijuana in public places and cultivation of Marijuana and Hemp (which look the same) in public view. In addition, it restricts residential personal manufacture and extraction at home to non-solvent based extraction methods, since methods which use combustible materials can be dangerous. With these exceptions, the by-law is generally aimed to regulate businesses not residents.
Not with the Warrant Articles proposed and approved at the Annual May 2018 Town Meeting. The CCC has not yet begun licensing “Social Consumption” Marijuana Retailers (businesses selling marijuana for on-site consumption). In addition, under State law, a community must “opt-in” before the CCC will license Social Consumption establishments there, through a Town-wide referendum. The law details the procedures for this. The Town provides for this Use by Special Permit in anticipation of CCC's licensing of these establishments in order to have measures in place.
If an existing store is compliant with all the zoning regulations, undergoes a rigorous Site Plan Review process with the Police, Fire, Health, and Transportation Departments, is granted a Special Permit by the Board of Appeals, is issued a license from the Select Board and a license from the CCC, then Yes. However, State laws have certain restrictions. For example, alcohol and Marijuana cannot be sold together, Marijuana products must be separated from other non-Marijuana products and not accessible to those under the age of 21, among other rules.
Some retailers allow walk-ins and others may require an appointment. State regulations require retailers to check IDs at the door and use other measures, which the Town regulations and licenses have incorporated. Please check with individual retailers for details about their procedures.
State law requires that Marijuana facilities be secure, regardless of the type of use. For example, the Marijuana product must be kept separate from consumers, even from certain employees, in a secure location.
All Marijuana Establishments go through a two-step process with multiple opportunities for public comment.
The applicant cannot open for business without a Special Permit from the Zoning Board of Appeals, a license from the Select Board, and a license from the State.
Sign up for Select Board hearing notifications via the “Notify Me” notification system. You should consider signing up for notifications from the Planning Board and the Board of Appeals.
Refer to our webpage for new businesses.
You are encouraged to subscribe to the town’s Affordable Housing Notification Email List for timely notification of new affordable housing opportunities of Town's deed-restricted units. You can do this from our Housing Search page, which also includes many other regional and state resources.
For any proposed exterior work on a home located in one of Brookline's Local Historic Districts, you must apply for a Certificate by completing this application. The Preservation staff will work with you to determine which type of Certificate will apply to your type of work and whether this work can be approved at the staff level or will require the approval of the Preservation Commission. If a building is located in a Local Historic District, the applicant should refer to the Design Guidelines for Local Historic Districts for an understanding of the regulations and guidelines for approved work. In almost all cases, the Preservation Commission will not approve demolition of buildings in Local Historic Districts.
A demolition delay is a hold that prohibits any demolition permits from being issued for a property for a specified amount of time. In Brookline, a demolition stay is triggered when any full or partial demolition is proposed on a house that is found to be historically/architecturally significant. For most properties, the demolition stay is issued for 12 months. For properties listed on the National or State Register of Historic Places, the demolition stay is 18 months.
The purpose of a demolition stay is to give the applicant time to consider alternatives to demolition. If an applicant would like to lift their demolition stay early, they can work with the Preservation Commission to submit a design and go through a design review process. The demolition stay thus serves as an incentive for applicants to work with the Commission to improve the quality of new construction or partial new construction.
The Preservation staff recommends that you try searching online in the MACRIS (Massachusetts Cultural Resource Information System) for inventory forms and photos of historic buildings. You can also visit the Brookline Room in the Brookline Public Library for archival information, atlases, town records, etc.
Zoning is a tool used by municipalities to dictate the allowed uses, types, massing, scaling and density of development in a given area. Brookline’s Zoning By-Law incorporates a written code (describing setbacks, heights, allowed uses, densities, etc.) and a map which indicates which geographic areas are subject to which zoning guidelines.
Your proposed project may require zoning relief if your proposed changes or proposed use do not meet the requirements of the Zoning By-Law or if your home is a pre-existing non-conforming structure. You can consult the Zoning By-Law to determine if your proposal conforms to the By-Law or consult with staff in the Building Department. The Building Commissioner or Deputy Building Commissioner ultimately determines what zoning relief is needed for any proposed project.
A pre-existing non-conforming structure is a structure that complied with zoning and development regulations at the time it was built but which, because of subsequent changes to the zoning and/or development regulations, no longer fully complies with those regulations.
An “as of right” project is one that does not require zoning relief. If your proposal meets all zoning requirements, you can proceed with a Building Permit.
Under Section 8.02 of Brookline’s Zoning By-Law, a special permit is required if you are extending a pre-existing non-conformity, such as increasing the building footprint of a structure that already is located within an allowed setback.
In a Planning Board or Zoning Board of Appeals hearing regarding a single- or two-family home, you may hear reference to the Deadrick decision or a "Section 6" finding, which is a basis for applicants to demonstrate whether pre-existing non-conformities can be extended if no new non-conformities are created and if the ZBA finds that the extended non-conformities will not be substantially more detrimental to the neighborhood.
Both are types of zoning relief. A Special Permit is required where the proposed use or development is identified by the Zoning By-Law as requiring one. Special permits will be outlined in the tables and text of the By-Law as available for certain uses or certain dimensional exceptions if the ZBA finds that the applicant meets specific criteria.
A variance is required if the proposed use or development is prohibited by the By-Law. The applicant must prove that there is uniqueness to their lot whereby a literal interpretation of the By-Law would cause a hardship warranting an exception from the Zoning By-Law. The application process for variances and special permits are the same.
The Planning Board and Zoning Board of Appeals both serve different functions in Brookline. The Planning Board is a 7 member board that consists of design professionals. The Planning Board reviews and offers recommendations to the ZBA on all zoning cases. It also guides the physical growth and development of the Town through the adoption and implementation of a master plan, consideration of zoning bylaw amendments, and evaluation and recommendation on land use changes, development projects and the siting of wireless telecommunication facilities on private property. The Planning Board also conducts design review for signage and building facades, and appoints Design Advisory Teams to review Major Impact Projects.
The Board of Appeals is the Town’s permit granting authority that is responsible for reviewing and approving applications for relief by special permit and by variance from the requirements of the Zoning By-Law, in accordance with the “Massachusetts Zoning Act” - Massachusetts General Laws, Chapter 40A. 3 board members sit for each hearing and a unanimous vote is required for zoning relief to be granted. The ZBA also hears administrative appeals of Building Commissioner decisions or of ZBA decisions.
The process for a special permit or variance can take up to six months in total, depending on the complexity of the project.
We recommend using the interactive property information map to determine the zoning district for a particular parcel. Enter the address at the top right window or zoom into the map to find your property. Then, use your cursor to click on the property. An information panel will open up, and you can scroll down to see the Zoning District information. Once you know your zoning district, you can refer to the Zoning By-Law for the requirements of that district.
Floor Area Ratio (FAR) is tool used to regulate lot coverage and density. It is a ratio of the gross floor area in a structure to the land area of its lot. It is calculated by dividing the gross floor area by the total lot size. FAR accounts for the entire floor area of a building, not simply the building's footprint. Buildings with varying numbers of stories may have the same FAR value. For example, the FAR of a 1,000-square-foot building with one story situated on a 4,000-square-foot lot would be 0.25. A two-story building on the same lot, where each floor was 500 square feet, would have the same FAR. FAR limits for zoning districts in Brookline can be found in Chapter 5, Table of Dimensional Requirements.
The Planning Department recommends that plans be drafted by a registered architect for accuracy. However, if your project is for a single or two-family home, a registered architect is not required. For any other structure, plans must be stamped by a registered architect licensed in Massachusetts. All applications also require a site plan/land survey stamped by a registered land surveyor.
An attorney is not a requirement. Applications can be submitted by an attorney on behalf of an applicant, by the property owner or by a representative of the owner such as an architect or contractor.
However, it is important that you understand what action you are requesting from the Board or Commission and how you qualify for it. If you do not understand the Bylaw or what you need from the Board, a lawyer or other representative may be able to help you. You may also want a lawyer or representative to present your case before the Board if you do not feel comfortable doing so yourself. Staff is also available to help answer questions on the process.
These types of structures are considered “accessory structures” and must be located at least six feet from side and rear property lines and at least six feet from the main structure on the lot. Accessory structures are not permitted in the front yard setback. If you require a setback less than six feet, a special permit is required.
The Town of Brookline does allow accessory dwelling units provided that they comply with a variety of requirements. These requirements may be found in the Zoning By-law under Section 4.05. Accessory Dwelling Units are only allowed in single-family homes or accessory buildings on such properties (like a garage).
Sign and façade alterations in commercial districts are subject to the signage regulations outlined in Section 7 of the Zoning By-Law and vary based on zoning district. Sign and Façade Design Review usually takes place at Planning Board morning meetings, often once a month. Some sign alterations may be able to be approved by staff. To discuss your signage plans, see the Department Services FAQ page.
Public comment is welcome at all Planning Board, ZBA, and Preservation Commission hearings unless otherwise noted. Residents are able to speak in favor or in opposition of a project. Our Boards are especially interested in hearing about specific conditions that may assist them in making a decision with regards to the specific zoning relief being requested; approval decisions often include special conditions specific to the property, adjacent conditions, or to mitigate future conditions.
If you cannot attend the hearing in person, you can submit written comment in advance. Please refer to this Services FAQ page to find the appropriate staff person to send your comments to. All public comment is submitted to the Board members prior to the hearing for their consideration and Boards consider these comments in rendering their decision. If you would like to see the plans for a project prior to a hearing, please contact staff.
Major Impact Projects are large-scale proposals that receive additional design review prior to going through the zoning process. Design Advisory Teams (DATs) are created to review the projects and are made up of Planning Board members, neighborhood representatives and other local design professionals. The applicant works with the DAT to refine their design. All recent Major Impact Projects have their own webpage which can be accessed here.
A project categorized as a “40B” refers to Chapter 40B of the Massachusetts General Laws, a state statute which enables local Zoning Boards of Appeals to approve affordable housing developments under flexible rules if at least 20-25% of the units have long-term affordability restrictions. These projects are also known as Comprehensive Permits.
Chapter 40B was enacted in 1969 to help address the shortage of affordable housing statewide by reducing unnecessary barriers created by local approval processes, local zoning, and other restrictions. The goal of Chapter 40B is to encourage the production of affordable housing in all cities and towns throughout the Commonwealth. The standard is for communities to provide a minimum of 10% of their housing inventory as affordable. Communities that have NOT met the 10% requirement are subject to 40B proposals which can waive local zoning requirements and apply more flexible zoning standards than non-40B projects.
To qualify for Chapter 40B, a development proposal must first be approved under a state or federal housing program, such as MassHousing, MassDevelopment, the Department of Housing and Community Development, or the U.S. Department of Housing and Urban Development. At least 25% of the units must be affordable to lower income households who earn no more than 80% of the area median income (Alternatively, for rental housing, the project can provide 20% of the units to households below 50% of median income.)
For more info on 40B projects in Brookline, visit our 40B page.
Meeting minutes for all Boards and Commissions supported by the Department of Planning & Community Development are located in the Agenda and Minutes section of this site. Additionally, individual Board and Commission pages often have links to meeting recordings, meeting materials, and background information.
The Planning Department maintains an online archive of all ZBA decisions dating back to 2013 here. If the ZBA decision you are looking for is older than 2013, please contact the Planning Department.
There are a few steps left in the process after the ZBA votes to approve your proposal. Refer to the Planning Board & ZBA Process Guide for Applicants.
Contact the Building Department for all enforcement related issues regarding construction and work sites. Visit their website or call 617-730-2100 to speak with the local building inspector assigned to the project.
A subdivision is a division of land into two or more lots and involves the creation of a new road. An ANR (“approval not required”) is the division of land into lots with frontage on existing roads, whether public or private, or simply reconfiguring lot lines. The Planning Board endorses ANRs certifying that approval under the Town’s Subdivision Regulations is not required.
You must first determine whether you have sufficient land to meet the applicable requirements in the Zoning Bylaw to be subdivided. Consult the Zoning By-Law to determine the required lot size in your zoning district. Contact a local surveyor or engineer to determine whether your property meets the requirements and to draw up a certified site plan. You must also ensure your new lot(s) have at least 20 feet of frontage along an existing road to provide access.
If you are interested in potentially subdividing a lot, we recommend that you meet with the Planning and Building Departments to discuss your plans.
Amendments to the Zoning By-Law or Zoning Map are voted on by Town Meeting. Proposals for amendments can be submitted as warrant articles. Town Meeting is held typically twice a year, once in May and again in November. The open warrant period usually begins in February for the spring Town Meeting and in August for the fall Town Meeting. Warrant articles must be submitted to the Select Board's Office before noon on the day the Warrant closes. Warrant articles submitted by citizens must be accompanied by 10 signatures of Brookline registered voters. It is recommended that proposed amendments be submitted to Town Counsel for prior review to ensure issues of legality or form are addressed. Additionally, Town Counsel will discuss zoning amendments with Building and Planning staff. We strongly recommend contacting the Planning Department at least two months prior to the Warrant closing date. For more information on this process, read this guide.
Recent Town Meeting zoning amendments are listed on this page and describe the warrant article proposal and the outcome of the Town Meeting vote. For more detailed information, visit the Town Meeting page where the full warrant for each Town Meeting can be found with detailed descriptions and records of votes.
HPAYT is a system where customers are billed based on their household’s trash output. Trash carts are collected by a vehicle equipped with an automated arm, which lifts the trash cart from the ground, and dumps the contents into the vehicle. If a customer has more trash than their cart can hold, plastic overflow bags, imprinted with the Town seal, are available for purchase at local retail establishments.
The first refuse bills under the new rate structure are generated on July 1, 2017. Rather than billing all customers at a flat rate of $200 per year (as Brookline residents are accustomed), each subscriber is billed in a tiered system, where the size of the trash cart they choose determines their annual refuse costs.
To change carts or see prices, check our Cart Requests & Prices page.
If a cart was not chosen by March 10, 2017, one (1) 35 gallon cart will be delivered to each unit at the residential address on file.
A: In extenuating circumstances, residents who subscribe to Town refuse collection may qualify for a Trash Cart Waiver. Waivers will be considered for residents who are unable to physically maneuver a wheeled trash cart curbside on collection day, and for residents with geographic obstacles such as multiple flights of stairs. Applications will only be considered after a required inspection by a Sanitation Division supervisor.
Trash Cart Waiver application
A: Subscribers may purchase plastic overflow bags (30 gallon/25 lbs. capacity) imprinted with the Town seal at local retail establishments. This is the only bag permissible for trash collection. Overflow bags are sold in a roll containing 5 bags for $18.50.
Bulky items (furniture, mattresses, TVs, appliances, etc.) are collected on the regular trash day, by appointment only. Customers must call (617) 730-2156 and schedule any and all bulky item pickups at least one week ahead in advance. Any item that is not scheduled will be left curbside, and the resident will be issued a violation notice.
A: Residents of, and commercial businesses operation in, Brookline may sign up for Town refuse collection at any time. The application procedure follows:
A: New subscribers to Town Refuse Collection choose carts on the Refuse Agreement Application.
Existing subscribers should visit our Cart Request page for more on swapping carts.
A: Town refuse collection customers are assessed at an annual rate, broken down into four (4) quarterly payments. Billing invoices are generate on the first day of the following months: July, October, January, April.
A: This question is difficult to answer, as each resident has their own habits to consider. DPW suggests keeping track of the number of trash bags placed at the curb each week, and using the following chart above as a decision-making guide.
Call 617-730-2156 or email Department of Public Works at [email protected] to coordinate pickup of your old waste bin or barrel.
Yes. Subscribers may make changes to their recycling and/or trash cart(s) once a year. Any changes to trash cart sizing, or additional carts ordered, will be reflected in the quarterly bill immediately following the change to the account. Subscribers may add an additional recycling cart to their refuse account without increasing their annual refuse costs.
Please email [email protected] to request trash or recycling carts.
Questions and concerns regarding the status of a cart order should be directed to (617) 730-2156 or [email protected].
The DPW understands these concerns, and has taken steps to alleviate them:
Whenever possible, subscribers should secure their trash and recycling carts inside a garage, behind a fence, or in another location on their property. Subscribers may choose to apply stickers (such as those used on mailboxes) indicating their address on the top of their recycling and trash carts.
Contact the DPW Admin Office at (617) 730-2156 to report missing carts.
A: Brookline condo associations, property owners, landlords, and property managers are responsible for placing recycling and trash cart orders.
View the Single Stream Recycling webpage for acceptable items.
Your trash and recyclables are picked up at curbside once each week. The collection day depends on where you live. If you don’t know which day, call 617-730-2156 or download the We Recycle Brookline app on IOS or Android on your mobile device.
All trash, recyclables, yard waste, bulk items and CRTs (TVs), must be placed at curbside by 7 a.m. on the pickup day, but no earlier than 3:30 p.m. the night before. Please be careful if you put the trash / recycle containers out the night before, since animals may tear open bags or get into trash barrels during the night. Collectors will not pick up trash that is not in a container. Unacceptable material will be left at curbside along with a violation notice.
Our sanitation trucks bring it to our own transfer station located at 815 Newton St. There it is loaded into trailers and sent to a Waste to Energy Facility - operated by Covanta SEMASS. Our recycling, which is handled by Casella Resource Solutions, is sent to their materials recovery facility which is located in Charlestown, MA.
Blue recycling carts are issued to each household that subscribes to town trash service.. Please call 617-730-2156 if your cart is missing or you need an additional cart.
The Sanitation Division has set up a household hazardous waste collection center located at 815 Newton St. It will be open every Tuesday from 7:30 a.m. to 12:30 p.m. from May through October. Please visit the hazardous waste webpage for a list of acceptable items.
Rechargeable batteries, mercury containing items, and lightbulbs can be brought to the Household Hazardous Waste Collection Center every Tuesday from 7:30AM to 12:30PM May through October. Please safely store these items safely during the winter months.
November is here, meaning hazardous waste will be coming to an end for the season until the first Tuesday in May 2021.
Do you have hazardous products between November and April? If you are moving out of Brookline or if you have any questions on how to dispose of hazardous material, contact Ed Gilbert by calling (617)-879-4908 or emailing [email protected]
Yard waste is defined as leaves, grass clippings, shrub trimmings, plant cuttings and non-woody organic garden waste only. Brush is defined as wood waste from bushes and trees that is less than 3 inches in diameter. Materials such as dirt, sand, sod, rocks, stumps or trunks will not be accepted.
Pieces of brush must be no more than 3 inches in diameter and no more than 3 feet long. Brush must be tied and bundled in lengths of 3 feet or less and weigh no more than 50 pounds per bundle. Brush not meeting the above criteria will not be accepted. For yard waste, biodegradable paper yard waste bags are available for purchase at the Home Depot or at your local hardware store. Prices and availability may vary. You don’t necessarily have to put yard waste in the special biodegradable bags. You can put them in barrels clearly marked “Yard Waste” and leave them out on the same day that your trash is collected during the weeks that yard waste is collected. Yard waste stickers are available at the Town Hall 4th floor or the Municipal Service Center at 870 Hammond St.
No plastic bags are acceptable. The paper bags are used because they are more cost efficient to pick up and are known to be biodegradable, thus saving the town (and the taxpayer) money in collection costs. Please call the Sanitation Department at 617-730-2156 if you have questions.
View the Field Events Permits webpage.
View the Green Dog Program registration information and instructions webpage.
View the Spray Pools and Splash Pads webpage.
View the Parks and Open Space System of Brookline webpage.
View the Registration Information and Instructions webpage.
View the new green dog park interactive map or download our green dog parks map to find a park with off-leash hours. The Park and Recreation Commission established off-leash hours and parks to balance the needs of both dog owners and visitors without dogs. The program was developed with the following considerations:
The commission also sought public input through public meetings, and conducted a pilot program and assessment prior to full implementation.
The Park and Recreation Commission, Parks and Open Space Division, and Recreation Department all welcome your questions and comments. Please check the Green Dog Program webpage for further information and updates or contact us at 617-879-5650 or via email.
The Storm Drainage System is a series of catch basins, drainage pipes and drainage ditches that collect and channel runoff from streets, driveways, sidewalks, parking lots, and vegetated land surfaces. This network of pipes and ditches flow into bodies of water such as ponds, lakes, streams and rivers.
When swimming season is over, pool owners need to be careful of how and where they discharge swimming pool water when they lower the level of their pool. The discharge of chlorinated swimming pool water directly into a waterway or into a storm drain is prohibited. The storm drainage system (which includes catch basins, ditches and pipes) was designed to handle runoff from rain and snow only. The water is not treated before it is discharged into area brooks and rivers. If the water contains chlorine, it can be very toxic to fish and other aquatic plants and animals. Therefore, residential swimming pool water must be dechlorinated before being discharged.
This can be accomplished two ways: Dechlorinate naturally; allow the water to sit in the sun for 5-10 days without adding chlorine; or use a chemical dechlorination additive (contact your local pool supply store for options).
Drain dechlorinated water to the grass/turf/or other area on your property that will allow the water to percolate into the ground.
A sewer pipe must be repaired by a Licensed Drain Layer. A list of current drain layers is available at the Water & Sewer Division Office. If the problem is in the house and needs to be repaired, the homeowner would call a plumber after calling the Water and Sewer Division.
There will be both in-person early voting and mail-in voting beginning with the September 2022 State Primary Election. All voters are eligible to vote early in-person, or to vote by mail. Please check back regularly as more details related to voting is available.
The following Town-Wide offices, for the following terms:
ONE SELECT BOARD MEMBER FOR THREE YEARS
FOUR TRUSTEES OF THE PUBLIC LIBRARY FOR THREE YEARS
ONE TRUSTEE OF THE PUBLIC LIBRARYFOR ONE YEAR
THREE MEMBERS OF THE SCHOOL COMMITTEE FOR THREE YEARS
ONE MEMBER OF THE SCHOOL COMMITTEE FOR TWO YEARS
FIVE CONSTABLES FOR THREE YEARS
Brookline underwent a Redistricting/Reprecincting process in 2021, and has a new Precinct map for 2022. State Law dictates that, if a precinct line should change during this process, all Town Meeting seats in that precinct are up for re-election at the subsequent Annual Town Election. This results in the following Town Meeting Seats and terms being on the ballot on May 3:
FIFTEEN TOWN MEETING MEMBERS
Top 5 finishers are elected for three years, next 5 for two years, and next 5 for one year terms
In Precincts 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, and 17
FIVE TOWN MEETING MEMBERS FOR THREE YEARS
In Precinct 16
ONE TOWN MEETING MEMBER FOR TWO YEARS
Individuals interested in becoming a Poll Worker email [email protected] to express their interest. Poll Workers should be available all day on Election Day, and are also expected to attend a training before Election Day. Poll Workers do receive a stipend.
The voter list is available in digital form from the Town Clerk's office. You can request the voter list by emailing [email protected].
Daytime Parking - Unless posted otherwise, no driver may park a vehicle on the same street in Brookline for more than 2 hours between the hours of 6 a.m. and 2 a.m. the next day. Sundays and major holidays excluded.
Overnight Parking: No driver may park on any street in Brookline for more than 1 hour between the hours of 2 a.m. - 6 a.m.
Residents may obtain a Daytime Resident Parking Permit which allows them to park on their residential side street in excess of 2 hours between 6 a.m. - 2 a.m.
Residential permits are $30 per permit. We accept personal checks, money orders, and cash.
In the Coolidge Corner area, there are 11-hour parking meters which cost 50 cents per hour. These meters are located on the Beacon Street median between 1443 Beacon Street and 1601 Beacon Street.
Limited commercial permit parking is also available in the Centre Street West and John Street municipal lots located in Coolidge Corner. Permits can be purchased from the Town of Brookline at the cost of $100 per month. The Centre Street West parking lot is not available to permit holders on Thursday when the farmers market is in session.
Commercial permits are also available for $25 per year for local merchants in the Brookline Village area. This permit allows the holder to park on Kent Street at designated meters which cost 25 cents per hour.
Commercial on-street permits are also available and allow you to park your vehicle on a designated residential side street within 1/4 mile of the commercial district. The cost is $600 per year.
To obtain a monthly overnight permit, bring the following items: Car Registration with current Brookline address, driver's license, and a pro-rated amount of the monthly fee by cash, check, or credit card.
Bring the items to the Transportation Division located at: Brookline Town Hall 333 Washington St. 4th floor Brookline, MA 02445
All parking tickets can be paid at the Public Safety Building at 350 Washington St. (across from the town hall). Hearings are also scheduled through the Police Department, Traffic Division. Tickets may also be paid online through the Brookline Police Department.
Temporary "No Parking/Tow Zone" signs may be picked up at the Transportation Division located at: Brookline Town Hall 333 Washington St. 4th floor Brookline, MA 02445 The signs cost $5 a piece. Each meter space that's occupied will cost an additional $15 per day. For further information, contact the Transportation Department at 617-730-2177.
Residents who find themselves in a situation where there car cannot be parked in their current off-street parking space may obtain a temporary parking permit through the Transportation Division at:Brookline Town Hall333 Washington Street4th floorBrookline, MA 02445Or contacting the Transportation Department at 617-730-2177.
Residents may submit a completed Resident Permit Parking Application to the DPW - Transportation Division office either in-person or by mail: DPW - Transportation Division 333 Washington Street 4th Floor Brookline, MA 02445 This application must include: Payment of the $30 permit fee per vehicle by cash or check made out to the "Town of Brookline" A valid Massachusetts drivers license bearing a Brookline address A valid Massachusetts vehicle registration indicating that the vehicle is garaged in Brookline (Note: owners of leased vehicles must provide a copy of a signed lease)
The annual fee for the resident parking permit sticker is $30.
The Town of Brookline has also adopted a set of flat rate fares for destinations located outside of Brookline. click here">View a copy of the Taxicab fixed rate fare handbook or contact the DPW - Transportation at 617-730-2177.
If a cab driver says he does not have a receipt, you should take down the cab number, the date and the time and report it to the Brookline Police Department Hackney Officer at 617-730-2230. Passenger complaints can also be reported using the taxi cab comment card that must be available in each cab.
To be eligible, you must be a Brookline resident over 60 years old with an annual income of up to $40,800 for individuals or $46,650 for couples. You may buy up to 5 coupon books a month, with 1 month's supply of booklets refundable for up to 6 months after purchase.
These coupons are the equivalent of cash, and no Brookline licensed cab can refuse to take a coupon. Do not tell the driver you have coupons; simply pay him at the end of the ride. For a BETS application, call the Council on Aging at 617-730-2777 or visit the Senior Center for additional information.
Chapter 60A of the Massachusetts General Law (MGL) imposes an excise tax for registering a motor vehicle in Massachusetts. If you have a Massachusetts license plate on your car (or in your possession) you must pay Excise tax. Excise tax is an annual tax, based on the value of the car on which the plate is registered. Most Excise tax bills are sent out in February and due in March.
Excise tax information originates from the Registry of Motor Vehicles (RMV). The address that the license plate was registered to on January 1 determines where the tax bill for that year will be mailed. If you move on January 2, the bill will still go to the January 1 address. Failure to receive a bill does not excuse you from the tax or interest/fees that accrue on outstanding tax bills. Be sure to submit a forwarding address to the US Postal Service so that you receive your bill. Contact the Treasurer/Collector if you do not receive a bill. For questions about valuation, contact Assessing.
If you surrender your license plate to the RMV or your insurance company, get a receipt from the RMV. You are billed Excise tax as long as the license plate is in your possession (not in the possession of the RMV). If you move to another town or state, or if the vehicle is sold, traded, totaled, or stolen, contact Assessing for abatement information. Assessing’s abatement form is located on the Assessor’s webpage.
Pay the bill and contact Assessing. If an abatement is granted by Assessing, you will receive a refund of any tax overpaid. You will be responsible for paying fees and interest charges that accrue on unpaid bills even if Assessing grants an abatement on a portion of the tax.
Payment of motor vehicle excise is due 30 days from the date the excise bill is issued. According to Chapter 60A, section 2 of the MGL, “Failure to receive notice shall not affect the validity of the excise.” A person who does not receive a bill is still liable for the excise plus any fees and interest charges accrued. Contact the Treasurer/Collector to have a duplicate bill mailed to you.
Payments with a remit slip (bottom portion of the bill):Town of BrooklineP.O. Box 470568
Brookline, MA 02447-0568
You must include the bottom portion of the bill so that your account is credited correctly by our bank’s lockbox payment service.Payments without a remit slip (bottom portion of the bill) should be mailed to our office:Town of BrooklineTreasurer/Collector’s Office333 Washington Street, Room 101ABrookline, MA 02445
Yes, taxes may be paid online on our webpage. Do not use your bank’s online bill-pay system.
A non-refundable convenience fee will be charged by Invoice Cloud for their role in facilitating your online payment. The Town of Brookline receives no portion of this fee.
The convenience fee will appear on the payment page before you submit your payment for processing. It will also appear as a separate charge from the bill amount on your credit card or bank statement.
Yes, you can call the 24-hour payment line at 844-234-3779.
If an excise bill is not paid within 30 days from the issue date, the Treasurer/Collector will send a demand, with a fee for $5.00. In addition, interest will accrue on the overdue bill at an annual rate of 12% from the day after the due date.If the demand is not answered within 14 days, the Treasurer/Collector may issue a warrant to the Deputy Tax Collector which carries a $10.00 fee.
The Deputy Tax Collector will issue a warrant notice at a cost of $12.00. If there is still no response, a final warrant will be delivered to the taxpayer at his/her residence or workplace, at a fee of $17.00.
If no payment is made, the taxpayer’s vehicle registration and operator’s license will be “marked” for nonrenewal at the RMV.
If your check bounces, you will be responsible for a fee of $25.00 or 1% of the check amount (whichever is higher) in addition to the amount of the check that is returned, plus any accrued interest and fees.
If you paid with your bank’s online banking and your payment is not credited to your account within two weeks, a written request for research must be accompanied by a copy of the canceled check, both front and back. Your online transaction with your bank produces a paper check without the remit portion of the tax bill. The paper check is posted manually to the “bill number” you provided in the “account” field. Fax, mail or e-mail us the copy. Fax: (617) 730-2305, Address: 333 Washington Street, Room 101A, Brookline, MA 02445, or Email: [email protected].
In the future, DO NOT use your bank’s online banking system to pay Town bills. Pay on the Treasurer/Collector’s webpage.If you paid by check, a copy of the cancelled check must be provided along with a letter of request that we research your misapplied payment. Fax, mail or e-mail us the cancelled check copy.If you paid by cash, the original receipt (copies not accepted) from your cash transaction must be provided along with a letter of request that we research your misapplied payment. It is best not to mail the original receipt so it does not get lost in the mail.If you paid via the Treasurer/Collector’s webpage, please provide a copy of the email receipt issued as a result of the online transaction. Occasionally a customer will enter the incorrect bill number and pay someone else’s bill.If charges have been incurred they will be reviewed on a case by case basis.
Invoice Cloud is a secure web based electronic invoice presentment and payment system that provides customers a convenient way to pay their bills online. All data collected is double encrypted and stored on secure servers. The data is not sold or released for any purpose other than to complete transactions.
No, account numbers vary for different payment types. For instance:
Real Estate – Account number
Motor Vehicle – Year and bill number
Water/Sewer Bill - Account Number
Refuse Bill - Account Number
Yes, one time registration is required for each bill type to access the resident portal. You need to register for each bill type and account you wish to pay online. If you own two parcels, you will need to register both parcels. Once the initial registration process has been completed for each of your accounts, viewing and paying future invoices will be in place.
If you register your accounts with the same email and password, you will get a list of accounts to choose from in your customer portal.
Yes, each bill type operates independently. When you sign up for auto-pay, you will be asked to select which bill type you want to put on auto-pay. Those bills selected will be paid on the day they are due.
You will need to respond to an Invoice Cloud email to confirm autopay.
1. Customer accesses account via the Town’s website by clicking on the Online Bill Pay link.
2. Customer locates and views invoice and either enters payment information for a one-time payment or registers account to schedule a payment.
3. Customer receives an email confirmation with their payment amount and payment date.
Yes, an email address is required for payment confirmation. A payment receipt is sent via email.
Under “How would you like to pay”, click on the drop-down box and choose EFT Check.
Yes, you will receive a confirmation email.
You need to register to receive electronic bills by email, but registration is not required for one-time payments. One-time payments require that you enter your payment information each time you make a payment. By registering, you avoid that step and gain access to your payment history.
By registering, you have access to all of your invoices regardless of type and all of the features of the payment portal. These features include the ability to view all current invoices, see previous invoices and payment dates, update your profile information, access the online customer service system, go paperless (if bill type allows), schedule payments for specific dates, and sign up for auto-pay. You also avoid having to enter your payment information each time you pay a bill.
Registering can be done when you make a payment. When you receive an email notification that your bill is ready to be paid, simply click on the “View Invoice or Pay Now” button. You will be directed to the Town’s “Pay or View Bills” page, powered by Invoice Cloud. Once there, you can register or make a one-time payment. If you choose to register, you will be asked to provide a password and accept the terms and conditions to use the system. The payment information you enter in your profile will then be securely encrypted and saved for your next visit.
Once you have registered, you will only need your email address and password to log in. To login the first time, you will need your account number or customer ID from your bill. The “Locate Your Bill” screen gives instructions regarding the required information.
You should click on “Forgotten Password?” at the bottom of the login screen. You will need your account number and email address to retrieve your password.
There are two ways that payment responsibilities can be shared. If the other payer is part of your household, you may choose to share your login information with that individual. In a situation where personal financial data is not shared, you may forward your email notification to the individual, who will then click on the “View or Pay Now” button and elect to make a one-time payment. You may also send them a courtesy email through the system.They will need to enter their name, email address, address, and payment information. They will receive the payment confirmation. You can verify their payment by viewing the invoices in your account.
You can pay by credit or debit card or you may issue an electronic check from your bank account (checking or savings). The Town will accept Visa, Discover, and MasterCard.
A non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting payment. These fees are collected and sent to Invoice Cloud and are not deposited with the Town.
No, to complete the online payment process, you will need an email address so that the system can deliver your payment confirmation. If you do not have an email address, you can obtain a free email account from any of the following services: yahoo.com, hotmail.com, or gmail.com.
You can pay current real estate tax bills, motor vehicle excise tax bills, refuse bills, and water/sewer bills.
When paying by an ACH transfer (electronic check) from your checking or savings account, you will be charged $0.40 per transaction. This convenience fee is non-refundable.
When paying by credit card, you will be charged 2.95% of the transaction. This convenience fee is non-refundable.
The convenience fee is automatically calculated and is shown on the payment page before you submit your payment for processing.
There are fees imposed by the Town/Invoice Cloud for returned payments, and your bank may charge you a fee based on the bank's fee schedule.
The information you enter on the payment screen must be exactly the same as it appears on your credit card. This information collected will be used to authorize your payment.
After you submit your payment, you will see a payment confirmation screen. It will contain a payment confirmation message and show an approved number for credit cards or a processed number for electronic checks.
You will also receive a confirmation email after your transaction is submitted. The email will include your account number, invoice number, amount paid, and confirmation message. If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.
Credit card transactions typically take 48 hours to settle. An authorization is issued immediately; however, it takes 48 hours for the money to be moved.
EFT transactions typically take 48 – 72 hours to settle.
No, your current bank account (checking or savings) will work.
If you are registered, the only information you need to have available is your email address and password. If you make a one-time payment, you will also need your bank account or credit card information and your account number.
You can make a payment or review your account 24 hours a day, 7 days a week. It is always a good idea to pay or schedule a payment at least a few days before the due date to allow time for processing.
Yes, simply login to your account and select “View Paid or Closed Invoices”. If you are a registered customer, you will receive an email notification.
Yes, you will have 24/7 access to your account for invoice review, payment, payment history, and customer service requests.
24 months is the standard retention period.
Yes, each invoice is presented in PDF and HTML format.
If you elect to opt in to auto-pay, it means that your bills will be paid automatically on their due dates using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.
Yes, simply go into your profile and uncheck the auto-pay box that you had previously checked when you elected to opt into Auto-pay. You will need to reply to an Invoice Cloud email to confirm.
The auto-pay date will not appear under scheduled payments. Auto-pay will be debited from your account on the due date.
Scheduled payments are scheduled individually by you for each bill on your specified date.
Yes, you can set up a future payment at any time prior to the bill due date.
Yes, as long as it is changed before the date it was scheduled to be paid.
Auto-pay is an automated process which pays your balance in full each billing cycle at 2am on the due date. Scheduled payments are manually entered by you for the date you choose for each bill you choose.
You will need to contact your bank and cancel your automated or scheduled payment before the payment is due (typically payments are made a couple days in advance of the due date, so don’t wait until the last minute).
No, you will receive an email notification each time a new bill is ready for you to view and pay. Email notifications go to the email address used when you registered, a second email address may be added if you wish to send notifications to an additional or back up email address.
Yes, go into your profile and under Paperless Options, select “No, I don’t want to go paperless.” Be sure to update/save the change.
Account Linking means that payers are able to view and pay all open bills with a single transaction. When registering bills under the same email address, payers are given the option to link their related accounts.
Linked accounts provide the following efficiencies:
If you are unable to find the information you need in your online payment history or open invoices, please call the Treasurer/Collector at 617-730-2020 or email [email protected].
If you are registered, you can login via the Treasurer/Collector’s Pay or View Bills webpage and view the bill there, or you can email [email protected] and ask them to resend the email.
Call the Treasurer/Collector at 617-730-2020. If the website is down or inoperable, please call Invoice Cloud’s Customer Service at 866-342-9267, Option 2.
Account information displayed within the customer and biller portals is truncated to protect confidential data. Any information retained is not shared with third parties.
Invoice Cloud safely stores all of your financial information using Payment Card Industry (PCI) Compliant systems. This includes truncating (abbreviating) account numbers so that even the Town does not see your complete account information.
PCI stands for Payment Card Industry, and compliance with the industry standards is a requirement for those that accept the major credit cards and for software providers who have applications which involve the transmission and/or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.
The Treasurer/Collector’s authorized staff. No one will have access to your financial information as all check routing numbers and credit card numbers are truncated, so you never have to worry about security. As a security precaution, Invoice Cloud does not show your full financial information back to you.
What is the real estate tax rate and how is it calculated?
Assessing sets the tax rate in December.Please visit the Assessor’s webpage on Property Tax Rate Factors for information on how the tax rate is calculated.
The Town of Brookline bills taxes on a quarterly basis.
Taxes are due on August 1, November 1, February 1, and May 1. If the first day of the month falls on a weekend or holiday, taxes are due on the next business day.
The August bill covers July 1 through September 30. (Preliminary tax bill)The November bill covers October 1 through December 31. (Preliminary tax bill)The February bill covers January 1 through March 31. (Actual tax bill)The May bill covers April 1 through June 30. (Actual tax bill)
Preliminary tax bills are estimated bills. The estimate is based on the actual tax bill of the previous fiscal year. Preliminary tax bills are due in August and November.
Formula: Total Paid in Prior Fiscal Year X 2.5% = X; Total Paid in Prior Fiscal Year + X / 4
$4,000 X 2.5%= $100; $4,000+$100=$4,100; $4,100/4=$1,025
Actual tax bills reflect the actual tax assessed for the fiscal year. The amounts paid on the preliminary tax bills (August and November) are subtracted from the actual tax bills. Actual real estate tax bills are due in February and May.
Tax bills are mailed one month before the due date. Real estate and personal property bills are mailed quarterly (four bills per year).
No. Bills are considered paid when received by the Treasurer/Collector. Postmark dates on envelopes are not accepted as the date of payment. All payments must be received by the Treasurer/Collector by the due date. Payments are processed on the day they are received. Late payments will incur interest/penalties.
Real estate and personal property outstanding balances are charged a 14% interest rate back to the date of issue according to Massachusetts General Law (MGL) Chapter 59, Sections 57 and 57C. The Tax Title interest rate is 16% under MGL 60, Section 62.
The Assessing Office maintains mailing addresses in the Assessor’s database. The Treasurer/Collector does not maintain mailing addresses. Do not send address changes with your payment. Please use the Change of Address Form located on the Assessor’s webpage.
Yes, $0.50 per bill. Duplicate bill fee(s) must be paid with a separate check.
The Treasurer/Collector’s Office is located in Town Hall, 333 Washington Street, Room 101A, Brookline, MA 02445. Brookline Town Hall is located next door to the Brookline Public Library and across the street from the Brookline Public Safety Building.
Metered parking is available in the Town Hall Parking Lot.
All correspondence should be mailed to:Town of BrooklineTreasurer/Collector’s Office333 Washington Street, Room 101ABrookline, MA 02445
Do not include address changes with Treasurer/Collector correspondence. Mail address changes to the Assessor.
Yes, you can email questions to: [email protected]
If you are writing out a check, it should be made payable to the “Town of Brookline.” Put your bill number on the face of your check. Mail your check with the bottom portion of the bill in the envelope provided.Please DO NOT use your bank’s online bill-pay to pay your bills. The most cost effective and green method (no paper check is generated) is via the Treasurer/Collector’s webpage.
Payments with a remit slip (bottom portion of the bill):Town of BrooklineP.O. Box 9106
Brookline, MA 02446-9106
You must include the bottom portion of the bill so that your account is credited correctly by our bank’s lockbox payment service.Payments without a remit slip (bottom portion of the bill) should be mailed to our office:Town of BrooklineTreasurer/Collector’s Office333 Washington Street, Room 101ABrookline, MA 02445Put your bill number, property address, parcel ID, and type of bill you are paying on the face of your check. Do not include address changes with your payment. Address changes must be submitted to Assessing. Please use the Change of Address Form located on the Assessor’s webpage.
Yes, taxes may be paid online on our webpage. DO NOT use your bank’s online bill-pay system.
Failure to receive your property tax bill does not excuse you from payment of taxes, or from the interest and fees that accrue on the outstanding balance(s). A tax bill is generated and mailed for every parcel in the Town. It is the responsibility of the property owner to pay taxes even if they did not receive a bill.
Visit our webpage and access a PDF of your bill with your account number. Or you can contact the Treasurer/Collector to have a duplicate bill mailed to you. By operation of law, the name of the record owner as of January 1 of the previous fiscal year must be on the tax bill. New property owners can have their name added to the bill (shows as “c/o” on the bill) by contacting Assessing by email at [email protected] or calling (617) 730-2060.
You can view your bill online on our webpage or you may contact the Treasurer/Collector by email at [email protected]. A request for a duplicate bill will not change your address for future bills. Tax bill address changes must be submitted to Assessing. Treasury does not maintain mailing addresses. Do not send address changes with your payment, please use the Change of Address Form located on the Assessor’s webpage.
A tax bill is generated for every parcel in the Town. Please note that mortgage companies typically make tax payments from your escrow account a month before the tax due date in order to pay your taxes on time. Look at your mortgage statement a month before the tax due date and compare it with the amount the Town has billed you. If the amount the mortgage company took from your escrow account is not the amount the Town has billed you for, contact your mortgage company and inform them of their mistake.
If you want to know if your mortgage company paid your taxes, look to your mortgage statement before the due date, look to the next quarter tax bill for any outstanding or delinquent tax amounts, or contact the Treasurer/Collector two weeks after the due date (to allow time for all payments to be posted).
Mortgage companies and tax servicing companies receive an electronic file from the Town, select the accounts they wish to pay, and return the marked file to the Town with their remittance. The Town posts the file, updating the real estate tax accounts as paid. We do not bill mortgage companies.
The Town of Brookline mails tax bills to the mailing address of the property owner on file with Assessing. The Town does not send tax bills to individual mortgage companies. If your mortgage company requires a paper bill, send them the one you received. They may also contact our office for a duplicate bill, the fee is $0.50.
Credit balances are generally not refunded during the middle of the fiscal year because all bills have not yet been issued or paid. A double payment or overpayment will be credited towards the next quarter tax due. If there is an overpayment on the May installment (4th quarter), or a credit balance exists after the May 1 tax installment is paid, a refund will be refunded to the record owner at the end of the fiscal year.
Please provide proof of payment via email to [email protected]
Not necessarily. The assessment date is January 1. The property is legally assessed and billed to the owner as of January 1. The Town makes every effort to get new owner addresses into its system; however, sometimes it is several months before the Town receives a copy of the new deed. Please contact the Collector’s Office to request a duplicate bill. You are responsible for paying the bill whether you receive it or not.
By operation of law, the name of the owner of record as of January 1 will appear on the tax bill for the next fiscal year (4 bills per fiscal year). If you sold your property on a date that is close to a tax due date, verify that your mortgage company did not make a tax payment on your behalf in addition to the closing attorney that handled the sale. The new owner should contact Assessing to have his/her name and address “added” to the tax bill in the “c/o” field of the address for the remainder of the fiscal year. You may return the bill to the Town, forward it to the new owner, or discard the bill. **Please note, you will need to remove your email information from Invoice Cloud if you have registered your account online.
If you recently purchased a newly developed condominium (one unit of a two- family or three-family, or new construction for example), the Treasurer/Collector may not have your unit listed as a condo. Your property may still be assessed as a master parcel. If so, you are sharing a tax bill with your neighbors until Assessing splits the parcel and gives you your own parcel ID. Contact Assessing to determine when your unit will be assessed separately. Refer to your unit deed for further clarification of the percentage of ownership.
If you paid with your bank’s online banking and your payment is not credited to your account within two weeks, a written request for research must be accompanied by a copy of the canceled check, both front and back. Your online transaction with your bank produces a paper check without the remit portion of the tax bill. The paper check is posted manually to the bill number you provided in the account field. Fax, mail or e-mail us the copy. Fax: (617) 730-2305, Address: 333 Washington Street, Room 101A, Brookline, MA 02445, or Email: [email protected].
In the future, DO NOT use your bank’s online banking system to pay Town bills. Pay on the Treasurer/Collector’s webpage.
If you paid by check, a copy of the cancelled check must be provided along with a letter of request that we research your misapplied payment. Fax, mail or e-mail us the cancelled check copy.
If you paid by cash, the original receipt (copies not accepted) from your cash transaction must be provided along with a letter of request that we research your misapplied payment. It is best not to mail the original receipt so it does not get lost in the mail.
If you paid via the Treasurer/Collector’s webpage, please provide a copy of the email receipt issued as a result of the online transaction. Occasionally a customer will enter the incorrect bill number and pay someone else’s bill.
If charges have been incurred they will be reviewed on a case by case basis.
View your bills and payment history online on the Treasurer/Collector’s webpage or contact us at [email protected] for a payment history.
To mail a written request, send a $5.00 fee and a self-addressed stamped envelope (with 2 stamps) to our office. Requests are processed in the order of receipt. If you visit our office to drop off your request, please have your written request, the $5.00 fee and your self-addressed stamped envelope (2 stamps) with you when you arrive.
We will mail you the researched information at our earliest convenience, normally within 5 business days. Cashiers are primarily responsible for accepting payments and may not be able to research your payment history for you while you wait.
You are eligible for a residential exemption if you owned and occupied your property as your principal residence as of January 1. An individual owner may qualify for a residential exemption on only one parcel. If you don’t see the exemption on your bill, you may obtain an application from the Assessing Office. You do not have to reapply each year.
Regardless of age or income, all property owners must pay taxes. If you or your spouse is age 65 or older, you may qualify for a tax exemption. Exemptions are also available tor disabled veterans, persons who are legally blind, and for active duty Massachusetts military members. Deferral of taxes is also an option depending on your age and income.
An abatement is a reduction in a real estate valuation based on a correction to the assessed valuation. Contact Assessing for more information.
An elderly exemption is a reduction in real estate taxes due based on certain age and income criteria set forth by the Commonwealth of Massachusetts. Contact Assessing for more information.
The elderly deferral program allows the delay of payment on property tax bills. Residents must meet certain age and income criteria. Contact Assessing for more information.
A Municipal Lien Certificate (MLC) lists the outstanding tax and utility bill liabilities on a property at a particular point in time. Please forward a check and a self-addressed stamped envelope to the Treasurer/Collector. The cost of an MLC is $65.00 for commercial and residential properties.
Real Estate Demand Notices are the initial step towards Tax Title Foreclosure. Taxes have not been paid. If you received a Demand Notice, you should not ignore this bill.
After the Real Estate Demand Bill is issued and not paid, this letter is mailed to the taxpayer as a courtesy. Failure to pay will lead to a Notice of Tax Taking Advertisement in the Brookline Tab, and a public notice posting in Town Hall and the Main Library. By operation of law, the Town must advertise and post these notices. The fee for the advertisement is added to the outstanding tax bill. If not paid, a lien is placed on the property and the fees associated with recording the lien are added to the bill. For more information, see MGL Chapter 60, Sections 37, 53, 54, 55, and 60.
When real estate taxes are not paid on time and in full, a lien is placed on the property by operation of law. The Town of Brookline perfects this lien by commencing Tax Title procedures. Thereafter, an Instrument of Taking is filed at the Registry of Deeds.
Now a matter of public record, the Town’s interest in these unpaid tax dollars, interest fees, and costs constitute a recorded lien on the property. This lien is a cloud on the title. This means that when the property is refinanced or sold, the Town’s lien must be paid to have good title to the property. Usually, the lien amount (with 16% interest) is paid by the Settlement Agent/Closing Attorney.
Upon payment of the Tax Title lien in full, a Certificate of Redemption is issued by the Town. This document must be filed at the Registry of Deeds to remove the cloud on the title. The Certificate of Redemption removes the lien and clears the title to the property. See MGL, Chapter 60, Section 53 for more information.
A Certificate of Redemption is given if requested after providing a legible copy of the taking, proof of payment and a $25.00 fee. Please email the Treasurer/Collector at [email protected] for assistance with takings, redemptions, and releases.
The Collector collects what the Assessor assesses. By law, we must send a tax bill. If you believe you were billed in error, please email Assessing at [email protected] or call (617) 730-2060.
For questions regarding refuse bills, please contact their billing office at 617-730-2156. For more information, visit the Trash and Recycling webpage.
Payments with a remit slip (bottom portion of the bill):Town of BrooklineP.O. Box 9105
Brookline, MA 02446-9105
Yes, bills may be paid online on our webpage. Do not use your bank’s online bill-pay system.
The convenience fee will appear on the payment page before you submit your payment for processing. It will also appear as a separate charge from the bill amount on your credit card or bank statement.
NOTICE OF NAMES OF PERSONS OR BUSINESSES APPEARING TO BE OWNERS OF CHECKS ISSUED BY THE TOWN OF BROOKLINE, WHICH HAVE NOT BEEN CASHED AND ARE DEEMED ABANDONED.
Attached is a compiled list of checks that have yet to be cashed that were issued by the Town of Brookline. If your name appears on the list, please reach out to us with a signed formal claim including the below information:
Legible copy of driver’s license or Mass ID card.
Unclaimed Property List (pdf)
For additional questions, please contact the Treasurer’s Office at 617-730-2020 or at our address.
Brookline Town Hall
333 Washington Street
Brookline, MA 021445
For questions regarding water bills, please contact their billing office at 617-730-2170. For more information, visit the Water and Sewer webpage.
Payments with a remit slip (bottom portion of the bill):Town of BrooklineP.O. Box 9103
Brookline, MA 02446-9103
Fans, volunteers, and other guests of the championship are responsible for securing their own housing during the week of the championship. At prior U.S. Opens, fans have stayed in hotels and private homes around the local and regional area of the host club. The USGA does not directly coordinate housing requests with fans or volunteers but will encourage those looking to learn more about local hotel accommodations and things to do in the greater Brookline area via Brookline’s Chamber of Commerce at discoverbrookline.com.
Fans interested in renting a private home during the week of the championship will be responsible for researching, coordinating, and directly contracting with the homeowner. It is expected fans will primarily learn of opportunities on popular home rental platforms such as VRBO, Airbnb, and others. Residents interested in renting their home during the week of the championship should be considerate of their price point. Fan spending expectations are likely to be in-line with the hotel market. In other words, fans who can book into a local hotel for $200/night per room will have the same expectation for a private home. Brookline residents are responsible for assuring home rental compliance per Town Meeting by-laws that were recently voted on.
Authorized by Brookline’s Select Board, the Community Partnership Committee, otherwise known as the “CPC”, is a joint partnership between the Town of Brookline and The Country Club. The CPC is responsible for the planning of community initiatives and programming reflecting the Town’s diversity and values. The CPC will work to identify ways in which the U.S. Open – a landmark event that will bring together the world’s best golfers and fans from around the globe – can benefit local nonprofits and other organizations, including small businesses, over the year-long planning period.
To help kickstart the CPC’s planning efforts and activations, The Country Club has provided the Town of Brookline with 150 weeklong Gallery ticket packages to support community fundraising efforts. In turn, the Town has provided the CPC with the allotted tickets which will establish a distribution policy in accordance with the CPC’s mission.
To learn more about the CPC, please visit: https://www.brooklinema.gov/2008/US-Open-Community-Partnership-Committee.
The CPC is co-chaired by representatives from both the Town of Brookline and The Country Club, ten additional members, and one Select Board liaison. The members are as follows:
The USGA has been actively engaging The Country Club and Brookline’s Chief Diversity Officer (Diversity, Inclusion & Community Relations Office) to begin outlining the USGA’s commitment to further strengthen its DEI initiatives around the U.S. Open Championship. The USGA and The Country Club are focused on several key initiatives to support DEI and the greater Brookline community, including but not limited to: volunteer recruitment, championship employment hiring opportunities, USGA supplier diversity, community programming leading up to the U.S. Open, and the provision of tickets to the CPC for community fundraising efforts to further support DEI initiatives within the greater Brookline community.
The USGA and The Country Club presented an update to the Community Partnership Committee on its U.S. Open DEI planning efforts on December 8 ,2021. To watch the video and hear the discussion, please click here to visit the U.S. Open Community Partnership Committee website (scroll down to Meeting Video Recordings).
For further information on how local businesses and residents can get involved within the championship, please visit www.usga.org/openworks.
The Town of Brookline has granted the USGA permission to use portions of Larz Anderson Park for the purposes of providing up to 600 reserved parking spaces, an access-controlled shuttle depot to be located at the baseball field parking lot and use of the existing Larz Anderson Park driveway connecting Avon Street to Newton Street for the purposes of creating a designated U.S. Open ride share drop-off/pick-up area. These parking spaces will not be open for public parking during championship week.
The USGA will have non-exclusive access to Larz Anderson Park June 6-12 for the purposes of setting up the operational areas as defined above as well as non-exclusive access June 21-24 for the purposes of teardown and restoration of the impacted areas. The USGA will have exclusive use of these designated areas at Larz Anderson Park June 13-20 for the purposes of conducting the championship.
The USGA is working with Brookline Police Department and Brookline DPW to establish a safe and efficient walk-path from Larz Anderson Park to The Country Club’s East Gate admission area, located adjacent to Clyde Street. The walk-path from Larz Anderson Park to/from The Country Club is depicted below by the yellow dotted line. Additional stand-up signage will be posted to assist pedestrians along the preferred walk-path and to avoid pedestrians cutting through local neighborhoods.
*There is no general U.S. Open fan parking in the immediate vicinity of The Country Club and all nearby street parking will be enforceable in accordance with prevailing Brookline ordinances and regulations. All other U.S. Open parking is by permit and parking pass only.
Yes, Larz Anderson Park will remain open to the public. Designated areas in and around Larz Anderson Park will be reserved for U.S. Open vehicular traffic only (parking pass required) or deemed “no parking zones” per public safety determinations. Further information regarding non-championship public parking access for Larz Anderson Park will be communicated in the Spring of 2022 and enforced by the Brookline Police Department.
The Town of Brookline has granted the USGA permission to use portions of Robert T. Lynch Municipal Golf Course “Brookline Golf Course” for the purposes of utilizing existing hardscape facilities, providing for operational compound space, infrastructure staging, and reserved parking during the week of the championship.
The USGA will have non-exclusive access to Brookline Golf Course June 1-9 for the purposes of setting up the operational areas as defined above as well as non-exclusive access June 21-30 for the purposes of teardown and restoration of the impacted areas. The USGA will have exclusive use of these designated areas at Brookline Golf Course June 10-20 for the purposes of conducting the U.S. Open Championship.
No, for safety purposes, Brookline Golf Course will be closed to the public for a portion of time in conjunction with U.S. Open operational efforts. The USGA and Brookline Golf Course are working together to maximize the opportunities to keep the golf course, driving range, pro shop, and Hemlock Grill open to the public in advance of the championship. Exact closure dates will be communicated in 2022 and posted on brooklinegolf.com once finalized.
No, Brookline Golf Course will have restricted access during the week of the championship. For residents attending the championship who live south of The Country Club, Brookline Golf Course, and Newton Street, you are encouraged to proceed the championship admission gate that will be located between The Country Club and Allandale Farm, as depicted by the yellow dotted line (walk-path) and yellow star (admission gate location). To alleviate unwarranted U.S. Open fan traffic from parking in neighborhoods south of Newton Street, applicable “no parking/tow away” regulations will be monitored and addressed by Brookline Police Department. Satellite parking options and use of MBTA will be communicated to all non-local fans and guests attending the championship. More information can be found in the Parking & Transportation section of this FAQ.
Yes. For more information on the terms of the agreement and compensation structure between the Town of Brookline and the USGA, please visit: brooklinema.gov/usopen.
The USGA will formally establish a Priority Program for Brookline-based businesses in the provision of goods and services for the championship. This will include, but are not limited to, hotels, restaurants, and food products, contingent in each case upon such businesses’ ability to provide goods and services at times and places designated by the USGA, in quantities and quality satisfactory to the USGA, and at pricing and other material terms which are competitive with non-local businesses willing to provide comparable goods and services.
The USGA will formally establish a Priority Program for Brookline residents for championship related part-time employment opportunities, with specifics to be determined by the USGA, subject to Town review and approval. The USGA and Brookline will collaborate to support diversity and inclusion in its hiring practices for the championship. The USGA will work with Brookline to help communicate these initiatives and opportunities to the public. The USGA will submit to Brookline for review and approval a formal and detailed plan prior to implementation of the Priority Program.
The USGA, The Country Club, and the Town of Brookline are motivated to establish a “Priority Program” for the 2022 U.S. Open Championship to engage and support Brookline based businesses and create opportunities for residents seeking part-time employment, with a focus on supporting diversity, equity, and inclusion. In conjunction with the Town of Brookline and The Country Club, the USGA has created the “Open Works Program” that will allow diverse and local businesses and residents to receive priority for the championship’s labor and supplier needs.
Furthermore, to support spending and economic activity within the Town of Brookline, the USGA will work with the Brookline Chamber of Commerce and other special interest groups and/or committees to promote, encourage supporting, and patronizing Brookline-based businesses and areas of interest before, during, and after the U.S. Open Championship as staff, vendors, suppliers, volunteers, fans, and other championship attendees visit the Town of Brookline.
On January 24, 2022, the USGA announced the Open Works Program, an initiative designed to allow diverse Brookline businesses and residents to receive priority for the labor and supplier needs connected to the 2022 U.S. Open Championship. The program will create an equitable and inclusive process for Brookline businesses and residents to register into the USGA’s U.S. Open supplier and employment registration portal, located at www.usga.org/openworks.
The USGA is encouraging diverse and locally-owned businesses and individuals to provide supplier needs and labor support for the championship, which will be held at The Country Club in Brookline, Mass. Small, women, minority, LGBTQIA, people with disabilities, and veterans with service related disabilities owned businesses and individuals are invited to visit www.usga.org/openworks to learn about current opportunities the USGA and its national contractors and suppliers are seeking support for in the planning and execution of the championship. Businesses and residents will have a chance to enter information and specify the services or labor opportunities they are interested in offering or applying for through the U.S. Open supplier and employment registration portal. With consent from the business and/or individual, the USGA will match the registrant with its contractors and suppliers seeking like-minded products, equipment, and/or manpower.
Visit www.usga.org/openworks to learn more!
There is a wide variety of business and employment opportunities for Brookline-based suppliers and residents to register into the Open Works Program to potentially support the U.S. Open Championship, including but not limited to:
The USGA encourages businesses and individuals to register as soon as possible as specific supplier and employment opportunities within the Open Works Program are expected to fill before others. All registrations must be received by May 1, 2022, to be considered. As supplier services are contracted and labor positions are filled, the USGA will remove such listings from the portal.
The USGA strives to be the leader in the golf industry in advancing diversity, equity, and inclusion initiatives to improve diverse representation amongst our workforce, volunteer base, championship entrants and suppliers. This is fundamental to achieving our mission to champion and advance the game of golf, resulting in a thriving, welcoming and sustainable game. Furthermore, the USGA is part of a leading group of organizations in the golf industry that have come together and formed subgroups to tackle diversity-related topics such as workforce and supplier diversity.
The USGA is working with Brookline’s Chamber of Commerce to help identify diverse businesses that can support championship operations as well as communicate employment opportunities within the local communities.
There will be several temporary employment opportunities for individuals in the months and weeks leading up to the championship. Multiple USGA suppliers will be looking for additional support in various functions such as parking management, private security, and food and beverage services. Please visit www.usga.org/openworks to learn more about the current part-time employment opportunities associated with the U.S. Open Championship.
There will be increased activity in the local communities leading up to, during, and post-championship. The impact on individual businesses depends on many factors including the type and location of the business. Some tourism and hospitality-related businesses will see a significant spike and impact during the championship while others should expect normal day-to-day business volume. Spending during championship week is primarily focused on travel-related industries (i.e. hotels, restaurants, etc.). However, significant spending will also occur before and after the championship as construction, post-championship teardown, and out-of-town visitors increase.
If your business is interested in providing direct services during the U.S. Open, please visit www.usga.org/openworks to learn more about opportunities and supplier needs being sought after.
Historically, the U.S. Open has generated over $120M in direct and indirect economic spending in the host region in which the championship is held. While specific business segments and industries may not benefit directly, the championship will have a positive impact on the Town of Brookline, surrounding communities, and the Commonwealth of Massachusetts.
No. The term U.S. Open and all related marks, logos, and intellectual property relating to the USGA, U.S. Open Championship, and The Country Club are trademark protected and therefore the use for business or individual purposes are strictly forbidden. Additional questions regarding intended use of the championship name or logo should be directed to the USGA Legal Department at 908-234-2300.
Yes, limited onsite construction has begun to help prepare The Country Club for heavier construction beginning in March 2022. Construction vehicles will continue to enter The Country Club through the club’s main entrance as well as The Country Club’s East Gate, located on Clyde Street near the Newton Street intersection.
The U.S. Open construction process is organized by the USGA and typically takes three months to complete. Infrastructure will begin being delivered around March 7 with construction of temporary U.S. Open facilities immediately following. Construction and support personnel will increase in the weeks leading up to the championship as more contracted vendors and suppliers arrive onsite to focus on their respective operations. It is forecasted that March construction hours of operation will take place between approximately 7:00am-5:00pm, April 7:00am-6:30pm, May 7:00am-7:00pm, and the first weeks of June 6:00am-9:00pm for final preparations. Subject to weather, some days may require shorter or longer hours based on the work needing to get accomplished to meet construction timelines. The USGA is working with the Town of Brookline for a Noise Ordinance Variance to assure compliance based on specified dates of construction and championship week operations.
Teardown and restoration of impacted areas (including green spaces) will begin immediately following the championship. It is anticipated teardown will be completed around mid-August barring any significant weather delays. Remediation and restoration to impacted areas will immediately follow the teardown of facilities.
The USGA is working with various Town of Brookline Departments, amongst other respective jurisdictional agencies, to ensure all operational facets are up to prevailing codes and regulations and appropriate permits are secured.
With increased vendor activity and infrastructure onsite, the USGA is committed to ensuring the grounds of The Country Club are a safe and secure environment. The USGA has contracted with a security team that is responsible for providing daytime and overnight protection of the golf course and associated infrastructure. To assist nighttime security, temporary and portable light towers have been installed around the golf course to provide adequate lighting for security personnel to perform their necessary duties. The Country Club and the USGA are sensitive of the potential impact light towers can have on neighboring residences. Should light towers be causing any unwarranted lighting issues to residents (i.e. strong lights shining into residential windows), please contact [email protected] with your name, phone number and home address. The USGA will make every effort to reposition the light tower(s) in question. As security of The Country Club is a primary concern, the USGA sincerely appreciates local residents understanding of the championship’s comprehensive security plan.
As construction and vendor activity begins increasing in mid-March, it is anticipated there will be added daytime noise around the championship site. In the weeks leading up to the championship, the construction hours of operation will steadily get longer and longer. As such, the USGA is working with the Town of Brookline to establish a noise variance for the associated work.
The approximate daytime hours of construction are as follows: March 7:00am-5:00pm, April 7:00am-6:30pm, May 7:00am-7:00pm, June 1-12 6:00am-9:00pm for final preparations. During the week of the U.S. Open (June 13-19), the USGA, The Country Club, its suppliers, public safety and law enforcement partners will conduct a coordinated and thorough U.S. Open overnight servicing and restocking program that will take place between the hours of 9:00pm-5:00am. Recognizing deliveries will not be able to take place during the daytime hours of play, servicing and restocking will be completed overnight to ensure the integrity of the championship grounds and security perimeter. More information on this potential for neighbor impact will be communicated in the Spring of 2022, including a public noise variance hearing at a TBD date..
The USGA has committed to the Town of Brookline that it shall conduct the championship using commercially reasonable practices for energy conservation and a reduction in solid waste. The USGA has actively engaged with The Country Club, Brookline’s Director of Sustainability, and the Community Partnership Committee to begin vetting through best practices, green initiatives, and opportunities for the 2022 U.S. Open. The USGA will be responsible for submitting to Brookline for review and approval a formal and detailed plan in support of its commitment to run a “green” event.
The USGA and Town of Brookline continue to work through the development of a comprehensive sustainability plan, including collaboration with vendors, suppliers, and exploration of local resources. It is expected the formal USGA Sustainability Plan will be submitted to the Town of Brookline in the Spring 2022.
For more information on sustainability plans that have been presented to the Community Partnership Committee, please visit: https://www.brooklinema.gov/2008/US-Open-Community-Partnership-Committee and click on the November 10, 2021 and January 19, 2022 video recordings in the “Meeting Video Recordings” section.
As part of the USGA’s mission to champion and advance the game of golf, the USGA is committed to leading a game that is sustainable for generations of future golfers to enjoy. To learn more about the USGA’s organizational initiatives to be a leader in the golf industry, please visit usga.org and click the “Advancing” tab.
The USGA coordinates an extensive local, regional, and statewide team to support a safe and smooth arrival for all players, fans, volunteers, vendors, and staff traveling to the championship grounds. The primary goal of the transportation plan is to minimize vehicular traffic and congestion in the immediate vicinity, neighborhoods, and roadways surrounding The Country Club and local properties being utilized during the championship. We will do this by utilizing satellite parking lots and mass transit (MBTA) options to maximize an efficient shuttle system and maintain a secure public safety perimeter around the championship grounds and neighboring residences.
The USGA, The Country Club, Howard Stein Hudson, and The Town of Brookline (DPW and Police Department) conducted a comprehensive resident information session on January 10, 2022, concerning traffic plans in the immediate vicinity of The Country Club.
The USGA’s goal is to limit the inconvenience of Brookline residents as much as possible and to implement a parking and transportation plan that minimizes the impact on neighbors in the immediate proximity of The Country Club, allowing residents to continue with their day-to-day access and activities during the week of the championship. The USGA is working with the Brookline Police Department, Brookline DPW, hired traffic consultants (Howard Stein Hudson), and several local supporting agencies to identify and develop road modifications and traffic patterns necessary to host a safe, efficient, and secure championship at The Country Club. Public and private roadways in the immediate vicinity of The Country Club will be impacted and require further traffic and access control measures during the week of the championship.
The below graphics depict U.S. Open week (June 13-19) traffic patterns in the immediate surrounds of The Country Club. For more details and context on how these modified traffic patterns will be enforced, please view the January 10 public forum recording above.
Yes. In conjunction with the road modification plan along Clyde Street, Lee Street, and Newton Street, there will be advance communications and signage encouraging and advising daily commuter to seek alternate transportation routes around The Country Club during the week of the U.S. Open Championship. Commuters can expect to begin seeing educational signage on key thoroughfares roughly two (2) weeks in advance of the championship.
The alternate commuter routing signage plan is designed to keep non-Championship daily commuters traveling on:
“Limited Access”/Restricted Roadways (residents only, not open to the public or daily commuters):
*Residents living on or in neighborhoods within these “Limited Access”/Restricted Roadways will receive additional instructions in the Spring of 2022. Please read more in the “When will I know if my street/neighborhood will be impacted by the U.S. Open traffic” section below.
To further discourage and prevent fans and attendees from taking parking matters into their own hands (attempting to park as close as possible) and causing unwarranted congestion and safety issues in the local area, the USGA, The Country Club, and Town of Brookline have developed a comprehensive plan that identifies the neighborhoods that will be impacted the most by the championship and require further access control, otherwise referred to as “limited access” areas.
Residents who live within the predetermined limited access areas (as depicted in the yellow shaded areas below) will be provided with resident and resident guest parking hangtags that will identify you as a resident of the neighborhood and grant you access to come and go freely throughout championship week. Residents and their guests will be instructed to place the hangtags on the rearview mirror which must be visible when approaching the respective law enforcement traffic control point. Further information on physical distribution and obtaining additional resident and/or resident guest parking hangtags will be made available in the Spring of 2022.
No. Standard Brookline public services such as emergency services, garbage and waste collection, school bus routes, mail and package delivery will not be interrupted during the week of the championship. Traffic control officers will be in place to permit service vehicles through any limited access control points and to the appropriate locations. For more information on MBTA’s Bus #51, please visit mbta.com.
Yes. Residents that live within the planned limited access areas surrounding The Country Club, will have the ability to walk to the U.S. Open. Signage will be strategically placed to help guide you to the nearest championship admission gate in a safe and efficient manner. Residents who do not live within the planned limited access areas will be encouraged to follow the general parking, MBTA, or ride share guidelines that championship organizers will communicate in the Spring of 2022 on www.usopen.com. There is no general U.S. Open fan parking in the immediate vicinity of The Country Club and all nearby street parking will be enforceable in accordance with prevailing Brookline ordinances and regulations. All other U.S. Open parking is by permit and parking pass only.
More information, including trip planning features, will be made available on MBTA’s website in the Spring of-2022. MBTA “T” offers convenient, comfortable, and safe transportation options for those attending the U.S. Open via the subway and commuter rail systems. Attendees are strongly encouraged to take the T to one of the below stations.
Orange Line – Forest Hills Station: Once you arrive at the station, follow U.S. Open signage to the upper bus terminal where complimentary U.S. Open shuttle service will be provided to and from the championship.
Green Line (D) – Reservoir Station: Once you arrive at the station, follow U.S. Open signage to the Beacon Street shuttle depot where complimentary U.S. Open shuttle service will be provided to and from the championship.
Green Line (C) – Cleveland Circle Station: Once you arrive at the station, follow U.S. Open signage to the Beacon Street shuttle depot where complimentary U.S. Open shuttle service will be provided to and from the championship.
Green Line (B) – Boston College Station: Once you arrive at the station, follow U.S. Open signage towards the Boston College’s Alumni Stadium shuttle depot where complimentary U.S. Open shuttle service will be provided to and from the championship.
U.S. Open Championship Ride Share will only be allowed at the designated area at Larz Anderson Park and as depicted by the yellow stars below. There is no parking or staging for vehicles, so pickup times will need to be coordinated accordingly. Vehicles proceeding to the ride share location will be instructed to follow directional signs and parking attendants to the appropriate pick-up and drop-off location. Due to traffic restrictions, access is limited to vehicles no larger than a 12-passenger van or limousine. Ride share vehicles are not permitted to pick-up or drop-off at any other location around the championship grounds.
*The yellow stars above depict the ride share drop-off/pick-up location. The yellow dotted line depicts the pedestrian walk-path to/from The Country Club and the Larz Anderson Park ride share location. The purple arrows depict the one-way traffic pattern that will be enforced (vehicles must enter the Larz Anderson Park ride share area via Avon Street and exit onto Newton Street). Parking services and attendants will be prominent in and around Larz Anderson Park to help control traffic flow and ensure a smooth ride share operation.
Fans are strongly encouraged to take the T to the U.S. Open. If you do intend to drive to the championship, please visit usopen.com to learn more about available parking options in the Spring of 2022.
Fans who wish to ride their bike to the championship will be able to do so following the guidelines of the limited access plan to be implemented in the immediate vicinity of The Country Club. Bike racks will be provided at Larz Anderson Park and Pine Manor College to secure bikes. Owners will be responsible for the security of their bicycles.
Non-championship affiliated cyclists are encouraged to follow the bicycle routing plan that is in place surrounding The Country Club and championship grounds and further defined below in the graphics for Clyde Street, Lee Street, Newton Street, and neighborhoods south of Newton Street.
The USGA is committed to providing a positive and user-friendly experience for all fans with disabilities. Accessible parking spaces for all vehicles having appropriate HD/DP license plates or placards will be reserved at all parking locations. Fans requiring lift-equipped transportation should contact the USGA Admissions Department at [email protected] ahead of the championship to receive specific parking instructions.
The USGA will provide complimentary lift-equipped shuttles to and from all remote championship parking lots and the championship-designated MBTA train stations mentioned above. Furthermore, the Disability Services Committee will be on-site to assist fans with disabilities with multi-person golf cart transportation to and from designated stops, specific ADA friendly grandstand locations and accessible facilities throughout The Country Club championship course.
The Brookline Police Department is the lead law enforcement agency for the championship. Given the scope and international nature of this championship, it will require the help of other local, state, federal and private agencies to help produce the safest championship possible.
The primary goal for the USGA is to provide championship fans and the surrounding community with a safe and secure environment. The championship’s Public Safety Plan encompasses security, parking and transportation, fire suppression, first-aid services, emergency medical services, and the support of other various public and private agencies that may be called upon to perform certain duties. In conjunction with the Brookline Police Department, the USGA and its public safety partners are continuing to develop the comprehensive public safety plan to proactively monitor and assist in responding to specific calls for assistance.
Fans and other championship attendees will go through security screening prior to entering the championship grounds and will not be allowed to bring any of the items listed below. To expedite admission into the championship, it is recommended that all prohibited items are safely stowed prior to arriving at the championship. Please be sure to read the following list of prohibited items carefully:
NOTE: The USGA reserves the right to amend the List of Prohibited Items at any time to provide a safe and secure Championship.
The USGA encourages fans to capture their favorite moments at the U.S. Open Championships and stay connected with family and friends while on site. The USGA will set guidelines on mobile device usage to ensure our players and other fans are not distracted or disrupted during the championship. Fans may carry mobile devices smaller than 7” in length and/or height; however, all device volume controls should be set to “silent” or “vibrate” and flash photography should be disabled prior to entering the championship gate. Phone calls must not be received or placed in any area that may disrupt play including grandstands. Photography, video and audio recording are permitted throughout the course, but content must not be used for commercial purposes. Live streaming or shot-by-shot coverage of any player (with or without video) is prohibited at all times.
Conducting a global championship for the best golfers in the world is our primary focus. Violation of any of the above policies may result in immediate expulsion and loss of ticket privileges for the remainder of the championship. The USGA reserves the right to amend the Mobile Device Policy at any time.
See Community Programming for the Community Partnership Committee's U.S. Open ticketing program auction.
Juniors aged 12 and under can request a complimentary Gallery ticket at the Ticket Office for each round with a ticketed or credentialed adult; Juniors aged 13-18 can request a complimentary Gallery ticket at the Ticket Office for practice rounds with a ticketed or credentialed adult, and for championship rounds can purchase a discounted Junior Gallery ticket ($75) at the Ticket Office with a ticketed or credentialed adult. Maximum of three (3) Junior tickets of any age per ticketed or credentialed adult.
Note: Junior tickets do not provide access into any premium spaces or hospitality areas as specific tickets are required for access into each of those venues. Discounted Junior premium tickets of all Junior ages for practice rounds, if available, can be purchased for Junior access into premium spaces (Trophy Club for $50 per ticket, The Garden for $50 per ticket) at the Ticket Office. For championship rounds, if available, discounted Junior premium tickets for all Junior ages can be purchased for Junior access into premium spaces (Trophy Club for $150 per ticket, The Garden for $120 per ticket) at the Ticket Office. Maximum of three (3) Junior premium tickets of any age per ticketed or credentialed adult.
The Military Ticket Policy for the 2022 U.S. Open is currently being finalized. For the latest information on tickets, please visit usopen.com. We will update this FAQ to include the Military Ticket Policy when it is made available.
The USGA will distribute and fulfill U.S. Open tickets in the Spring of 2022. Tickets are transferrable in advance of coming to the championship. For more information on tickets and day-of readmittance, please contact [email protected].
Tickets obtained from sources other than the USGA and/or its representatives, agents or authorized third parties, including, but not limited, authorized auction sites or websites, may be lost, stolen or counterfeit, and in such cases where tickets are lost, stolen or counterfeit, the tickets will not be honored. In addition, tickets obtained in contravention of the Terms of the ticket license agreement will not be honored. The USGA has no responsibility for tickets purchased through an unauthorized source. Ticket holders in possession of tickets that have been reported as lost or stolen are subject to removal from the championship and may be referred to local authorities for investigation.
The USGA cannot conduct the U.S. Open Championship without the assistance of volunteers. The championship requires the support of over 3,200 volunteers participating on 17 different committees. Volunteer responsibilities range from tasks such as marshaling, hospitality services, merchandising, and spectator services. After registration began in April of 2022, the volunteer program quickly hit a waitlist. To learn more and add your name to that waitlist, please visit the 2022 U.S. Open volunteer site (usga.org/2022usovolunteers) for more information.
The USGA and Town of Brookline announced on March 26, 2021, that Brookline residents had an advanced opportunity to register as a volunteer for the 2022 U.S. Open Championship. This advanced volunteer registration opportunity was only intended for Brookline residents. Volunteer applications submitted via the use of the “2022BrooklineRes” registration code were subject to review and were required to have a permanent Town of Brookline residential address. Non-Brookline resident applications were NOT considered during this advanced volunteer registration opportunity. Non-Brookline residents were encouraged to visit the U.S. Open Volunteer Website (usga.org/2022usovolunteers) beginning on Monday, April 12 to register in conjunction with the public launch. For the latest information on the volunteer program, please visit usga.org/2022usovolunteers.
As is the case with most major golf events, there is a fee associated with the volunteer package. The cost of the 2022 U.S. Open volunteer package is $244.45. The cost of the volunteer package includes the actual price of the apparel designed specifically for the 2022 U.S. Open volunteer program, meal vouchers for each volunteer shift, access to the Volunteer Hospitality tent and other amenities during the championship, and a volunteer credential valid for all seven (7) days of the championship. The fee does prove to be a worthwhile investment for someone who is not only interested in participating as a volunteer but also wishes to attend the championship on a daily basis. The volunteer credential will serve as a ticket for admissions any day of the championship regardless of whether the volunteer is assigned a volunteer shift. Volunteer credentials are non-transferrable and are only intended for the volunteer that has registered with the USGA.
The volunteer apparel package will consist of two (2) Ralph Lauren golf shirts, a Ralph Lauren jacket, a Ralph Lauren quarter-zip, a piece of headwear, a stainless-steel water bottle, a commemorative lapel pin, and a transparent drawstring bag. The apparel package will be shipped to volunteers in the Spring of 2022 utilizing the shipping address they registered with.
All volunteers will be required to volunteer a minimum of four (4) shifts with each shift lasting approximately five (5) to six (6) hours. The USGA will first gather individual volunteer availability and scheduling requests in the winter of 2022, and then proceed to create each volunteer’s schedule in March of 2022. From there, the USGA will share volunteer schedules in April 2022 and conduct training sessions for each volunteer committee in May and June of 2022. Newsletters with the latest volunteer and championship information are sent out to all volunteers periodically and are always accessible on the volunteer website. For additional questions regarding the volunteer timeline, please contact the USGA Championship Office at [email protected].
The USGA will make every effort to accommodate your scheduling requests, however we are only able to clone schedules of those who are on the same committee. If you are assigned to a different committee than the person you wish to volunteer with, the USGA Championship Office will make its best effort to schedule you together, but no guarantees can be made.
Yes, if you are no longer able to volunteer, you will be able to request and receive a full refund. However, once the volunteer apparel ships in the Spring of 2022, we will not be able to process a refund. Please contact the USGA at [email protected] if you need to withdraw from the volunteer program.
Due to capacity limits, volunteers do not receive additional tickets with their volunteer credential. All tickets can be purchased at usopen.com.
As an integral part of the championship, volunteers are given the opportunity to communicate comments/concerns through day-to-day interactions with USGA staff. In addition, the USGA will send a survey during and after the championship where volunteers are encouraged to leave feedback.
The USGA is a non-profit organization that celebrates, serves, and advances the game of golf. Founded in 1894, the USGA conducts many of golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, the USGA governs the sport via a global set of playing, equipment, handicapping and amateur status rules. The USGA campus in Liberty Corner, N.J., is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum & Library, where the USGA honors the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit usga.org.
The U.S. Open is the national golf championship of the United States. It was first played in 1895 and is conducted annually in June, ending on Father’s Day weekend. The championship is played at a different venue every year, and the courses that host the U.S. Open are among the best in the world, the “cathedrals of the game”. The U.S. Open is one of golf’s four major championships, along with The Masters (played in April), the PGA Championship (played in May), and The Open Championship (played overseas in July). In 2022 The Country Club will host its fourth U.S. Open Championship, having previously held the event in 1988, 1963, and 1913.
The U.S. Open is a 72-hole stroke play event. The field of 156 players will be cut to the low 60 scores plus ties following the completion of Rounds 1 & 2. A 2-hole aggregate playoff will immediately proceed if two or more players are tied after 72-holes. While the official scoring of the championship begins on Thursday, June 16, the championship grounds open to ticket holders beginning Monday, June 13 for practice rounds through Wednesday, June 15.
Live coverage to more than 175 countries will be broadcast on NBC, USA Network, Golf Channel, Peacock, international broadcast channels and USGA digital platforms. Detailed network coverage will be released in the weeks leading up to the championship.
A wide variety of 2022 U.S. Open logoed merchandise is available for purchase by visiting the USGA’s official U.S. Open shop at usgashop.com. The USGA has also partnered with the Town of Brookline to provide Brookline Golf Course (1281 West Roxbury Parkway, Brookline, MA 02467) Robert T. Lynch Municipal Golf Course (Brookline Golf Course) the ability to sell merchandise in the pro shop. The pro shop is open to the public and residents are encouraged to visit to see what 2022 U.S. Open logoed product lines are available. Please see Brookline Golf Course’s website to learn more about hours of operation (brooklinegolf.com).