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HPAYT is a system where customers are billed based on their household’s trash output. Trash carts are collected by a vehicle equipped with an automated arm, which lifts the trash cart from the ground, and dumps the contents into the vehicle. If a customer has more trash than their cart can hold, plastic overflow bags, imprinted with the Town seal, are available for purchase at local retail establishments.
The first refuse bills under the new rate structure are generated on July 1, 2017. Rather than billing all customers at a flat rate of $200 per year (as Brookline residents are accustomed), each subscriber is billed in a tiered system, where the size of the trash cart they choose determines their annual refuse costs.
To change carts or see prices, check our Trash Billing Info page.
If a cart was not chosen by March 10, 2017, one (1) 35 gallon cart will be delivered to each unit at the residential address on file.
A: In extenuating circumstances, residents who subscribe to Town refuse collection may qualify for a Trash Cart Waiver. Waivers will be considered for residents who are unable to physically maneuver a wheeled trash cart curbside on collection day, and for residents with geographic obstacles such as multiple flights of stairs. Applications will only be considered after a required inspection by a Sanitation Division supervisor.
Trash Cart Waiver application
A: Subscribers may purchase plastic overflow bags (30 gallon/25 lbs. capacity) imprinted with the Town seal at local retail establishments. This is the only bag permissible for trash collection. Overflow bags are sold in a roll containing 5 bags for $20.00.
Bulky items (furniture, mattresses, TVs, appliances, etc.) are collected on the regular trash day, by appointment only. Customers must register online and schedule a pick-up through the resident Accela portal with a fee for each item (limit 4 items per week). Any item that is not scheduled will be left curbside, and the resident will be issued a violation notice. For further information, see our Bulky Items page.