Show All Answers

1. HOW DO I EXTEND MY TIME?

One of the major benefits of using Passport Parking is the ability to increase time on your meter remotely.

There are two ways to extend your parking time.

1. When on the “Active Session” screen that has the parking timer, click “Session Options”, then click “Extend”. You can then choose to add additional time.
2. When you have only a few minutes left, you will receive a notification (if you allow notifications from Passport) that your time is about to expire. The app will then ask you if you would like to extend your time. If you select "Yes", you will be redirected to the "Extend" page. HINT: If you can’t extend your time it could be because you have already reached the maximum stay allowed for that parking meter.

2. HOW DO I VIEW MY PARKING HISTORY/GET RECEIPTS?

To view your parking history you can use the app or website. Click ‘Parker History’ in the side menu and you’ll be able to view previous parking sessions and access receipts. 

3. HOW DO I MANAGE ALERTS/REMINDERS?

Login to your account and click ‘Options’. Use the check boxes to enable/disable the reminders.

4. CAN I PARK MULTIPLE CARS?

You can start additional parking sessions by clicking ‘New Session’ in the side menu.